Read the job description below carefully. Scroll down to apply online! Company Profile: Our client is a highly regarded asset-based logistics company that provides regional and national truckload, LTL, expedited, and warehousing for refrigerated and dry products. With offices and terminals based coast-to-coast, our client is also a major multi-regional third party logistics (3PL) provider of freight and transportation logistics, with special expertise in perishable commodities. With a healthy blend of asset-based resources and brokerage capabilities, our client employs cutting edge technology, including EDI, satellite tracking, and trailer tracking, to deliver customer-driven solutions while managing over 100,000 shipments each year of all types of freight.
Job Description: • • Provide superior customer service to both internal and external customers by exceeding their expectations
• Generate new business, both assets and logistics, and maintain current business within a defined territory/region, as directed by management
• Interact with existing and new accounts both via telephone and in person
• Maintain customer accounts
• Negotiate rates, contracts and service parameters with new and existing accounts
• Act as a liaison with Customer Service and/or Brokerage to resolve operational issues
• Work with Accounting to prevent and resolve customer issues and customers to prevent and resolve
• Develop creative solutions to present to potential customers
• Develop and execute a marketing strategy within assigned territory/region
• Customer retention
• Adhere to company policy for processes and procedures
Job Requirements: Unrestricted Book Of Business
• High school diploma or GED, but college degree preferred
• 6 years of transportation experience with an active book of business - Refrigerated experience a plus
• Full Truck Load (FTL) experience
• Outside sales experience
• Home-office environment
• Ability to travel
• Accurate typing skills
• Data entry experience
• Ability to coordinate high volume phone skills
• Work independently, great communicator & customer service skills
• Problem solving/investigation skills
• Computer experience, preferably with TMW/Excel/Word/PC/Miler
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