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| Operations Supervisor Reno, NV (USA) Apply Online |
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| Post Date: | 09/29/09 | Company: | Newgistics |
| Compensation: | not given | Contact: | |
| Job Type: | Full Time | Phone: | |
| Education: | 2 year degree | Fax: | |
| Experience: | 2 - 5 years | Mailing Address: | |
| Travel: | Negligible | ||
| Reference: | 1162 | ||
| Company Profile: Founded in 1999, Newgistics is a leading provider of small parcel shipping and mail processing solutions for the retail, mobile devices, high tech & electronics, medical devices, and asset recovery industries. The company's focus on Intelligent Logistics Management - (ILM) is designed to help companies take control of their shipping and mailing costs through a set of solutions that address package delivery, merchandise returns, and mail processing services. Newgistics' combination of industry-leading technologies combined with its consultative approach to assessing the needs of its client has resulted in the most comprehensive set of USPS-based solutions available in the industry. Originally, their focus was to create the most extensive returns management network in the industry for online and catalog retailers. Since October 2001, when their market leading service SmartLabel- was launched, Newgistics, together with the US Postal Service-, has managed millions of packages for leading direct retailers throughout the US. In March, 2007, Newgistics diversified their offerings through the launch of Newgistics Freight Services SM/LMI. Newgistics Freight Services provides its clients with the opportunity to save between 10 - 30% on its LTL and FTL shipping by leveraging Newgistics' aggregated volume through its nationwide transportation network to drive incremental cost savings. Due to the success of Newgistics' solutions, there was a demand among their clients for a competitive alternative to the traditional, expensive parcel carriers. Newgistics responded by launching their forward shipping business in January, 2008 which now provides direct retailers and marketers with the industry's first Intelligent Logistics Management (ILM) solution, a highly customized forward and reverse logistics offering. As The Smart Solution for Deliveries and Returns, Newgistics lowers handling and overhead costs, maximizes operational control and package visibility, and drives greater customer satisfaction and loyalty for their clients. Currently, Newgistics has facilities throughout the US in the following locations: • Elizabeth, NJ • Lancaster, PA • Dallas, TX • Indianapolis, IN • Reno, NV Job Description: The Operations Supervisor is responsible for all day to day functions related to delivery and returns parcel processing. The Operations Supervisor will directly manage an hourly workforce of 15-30 employees and report to the Facility Manager. Functions include but not limited to; staff management, daily operations planning, sort configuration optimization, operational metric reporting, and liaison between Reno operation and Newgistics transportation and USPS departments. Job Requirements: * Manage material handling crew (15-30 employees). * Plan and manage production, staffing, inventories, coordinate a successful daily start-up. * Communicate partner/service provider performance concerns to Newgistics corporate. * Oversee the shipping operation for both the Delivery and Returns operations. * Successfully communicate with carriers and transportation department to manage both delivery and pickup schedules. * Establish a successful rapport with local postal contact and Newgistics USPS department. * Become a resident expert in both the Delivery and Returns processing software and be responsible for training in all functional areas. * Collect and report all daily operational metrics. * Resolve issues affecting the daily operations in an efficient and timely manner to obtain the optimum results possible. * Responsible for securing facility and daily close out procedures. * Minimum 2-4 years 3PL experience preferably in small parcel environment. * Manage and motivate material handling crew. * Must be a team player with excellent people and organizational skills. * Must be able to multi-task. * Must be able to coach, train, reward, and recognize employees. * 2 - 4 year degree preferred. * Able to lift up to 50 lbs. and operate a forklift. |
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