Import Manager
Columbia, SC (USA)
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Post Date: 10/12/09 Company: DHL Global Forwarding
Compensation: not given Contact:
Job Type: Full Time Phone:
Education: 2 year degree Fax:
Experience: 5 - 10 years Mailing Address:
Travel: Negligible
Reference: #20894

Company Profile:
DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web.

Job Description:
We have an outstanding career opportunity at our newly centralized, 24/7 state-of-the-art Customs Brokerage Processing Center in Columbia, South Carolina for an Import Manager. Relocation assistance is available. Responsibilities for this role include:

• Responsible and accountable for all activities performed on the assigned shift 7 days per week, including the division of work across all teams
• Manages and coordinates customs clearance activities in an efficient and cost effective manner
• Ensures compliance with federal and foreign regulations governing the shipment, receipt and documentation of imported/exported products being shipped through all DGF facilities
• Implements and trains on policies, procedures and service standards for customs clearance operations
• Ensures all policies and procedures are consistently administered
• Provides input into the development of polices based on skill set and experience Responsible for meeting key performance indicators targets
• Responsible for hiring, coaching, training, and developing staff
• Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes.
• Manage a large number of service, production, or support employees via supervisors or a team of exempt professional individual contributors and applicable staff in Associate roles









Job Requirements:
Skills & Qualifications
• Must be a licensed US Customs Broker
• If not licensed the individual must become licensed within 2 years of accepting the position and become CCS certified within 8 months
• Considerable knowledge of all regulatory aspects related to importing
• Ability to create and execute vision for the customs brokerage product
• Senior analytical and problem solving skills
• Excellent verbal, written, and interpersonal communication skills
• Strong computer skills, including word processing, spreadsheet, presentation, and database applications
• Ability to multi-task
• Demonstrated personal leadership skills, sharing the core vision and values of DGF and its strategic direction
Persuasiveness and negotiation skills
• Ability to communicate complex issues in a clear and simple way
• Team management, including Coaching/Developing people Entrepreneurial spirit / Customer orientation
• Business and market know-how, Innovation & Change management.
• Financial skills / budgeting
• Typically requires BS/BA and 6-8 years experience in related field, including at least 2 years of supervisory experience.


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