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| Quality Assurance Coordinator Columbia, SC (USA) Apply Online |
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| Post Date: | 10/12/09 | Company: | DHL Global Forwarding |
| Compensation: | not given | Contact: | |
| Job Type: | Full Time | Phone: | |
| Education: | High School / GED | Fax: | |
| Experience: | 6 months - 2 years | Mailing Address: | |
| Travel: | Negligible | ||
| Reference: | #20902 | ||
| Company Profile: DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web. Job Description: We have an outstanding career opportunity at our newly centralized, 24/7 state-of-the-art Customs Brokerage Processing Center in Columbia, South Carolina for a Quality Assurance Coordinator. Relocation assistance is available. Responsibilities for this role include: • Perform audits based on the audit criteria established by the Quality Assurance Supervisor utilizing tools including Alliance Processing/Tracing, Imaged documents, Customer SOP and DGF Best Practices and procedures • Must be able to quickly identify transaction errors • Responsible for the overall gathering of statistical information related to the error or issue causing a delay in the completion of a transaction • Focus is on the actions necessary to prevent an additional error. Job Requirements: Skills Required • Requires high level of focus and dedication to quality • Must be able to quickly prioritize and organize work to achieve maximum results • Must be able to issue clear and concise communication regarding the error with requirements to correct and prevent the error • Senior service, production, or support roles highly experienced in area of responsibility. Performs all of the standard and some specialized, more complex aspects of the function • Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function • HS diploma or GED required • Specialized skill training/certification may be required • Generally 1-3 years of experience in area of responsibility |
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