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| Customer Automation Manager Phoenix, AZ (USA) Apply Online |
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| Post Date: | 10/22/09 | Company: | Schenker, Inc. | ||||||||||
| Compensation: | not given | Contact: | James Stevenson | ||||||||||
| Job Type: | Full Time | Phone: | |||||||||||
| Education: | 4 year degree | Fax: | 602-458-6804 | ||||||||||
| Experience: | 2 - 5 years | Mailing Address: | 4025 E. Cotton Center Blvd. Bld 1, Ste 100. Phoenix, AZ 85040 | ||||||||||
| Travel: | Negligible | ||||||||||||
| Reference: | 09S024 | ||||||||||||
| Company Profile: ABOUT DB SCHENKER: DB Shenker combines all transport and logistics activities of Deutsche Bahn, employing over 91,000 staff spread across about 2,000 locations in about 130 countries. With turnover of over 19 billion Euros, DB Schenker is a leader in air and ocean transport, in European land transport on road and rail, in contract logistics, as well as in global supply chain management. In the USA, DB Schenker provides guaranteed overnight delivery and time-definite ground services. Job Description: Sorry, Visa / sponsorship not available. Responsible for the coordination and prioritization of the development and implementation of automated IT customer solutions. Oversee the completion of requirement definitions, functional specification, database design, system and technical architecture definition, implementation, unit and system testing and development when appropriate. Provide both management and technical leadership. Utilize project management tools to estimate projects and monitor planning and progress techniques. Bridge business groups to assure cost effectiveness, productivity, return on investment and customer satisfaction. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): • Support major IT projects and initiatives to ensure solutions match business needs • Centralize EDI, reporting, and departmental controls within Sales Planning and Support • Act as single point of contact to allow for seamless sales support, consultation, and project prioritization • Institute more robust project approval process and procedure for sales initiated IT requests • Participate in sales calls and partner with customers to enhance relationship • Facilitate improvements to standards allowing for the fulfillment of more requests by standard and minimizing the dedication of resources to the one-off solutions. Participate and co-author strategies related to customer automation • Develop web solutions to promote awareness of reporting and IT capabilities • Develop, implement and maintain oversight of IT filtering process which validates soundness of sales IT requests • Participate in inter company departmental meetings to consult and provide suggestions and direction in technology solutions • Create, implement and maintain CMS vendor strategy and partnerships Job Requirements: Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a management position. Exceptional interpersonal, analytical, problem-solving, and communication skills required. Bachelor's degree or equivalent required. Generally prefer 2-4 years of related supervisory or management experience To Apply: Please download the application and applicable documents from our website at: http://www.dbschenkerusa.com/aboutus/careeropportunities/yournextstepstartshere/index.html No resumes will be accepted with out an application. When applying, please reference the "Reference Number" indicated on this posting. Qualified candidates may submit their application via email, fax or in person EOE M/F/V/D |
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