Manager
Albany, NY (USA)
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Post Date: 10/27/09 Company: Confidential
Compensation: not given Contact:
Job Type: Full Time Phone:
Education: 4 year degree Fax:
Experience: 2 - 5 years Mailing Address:
Travel: 25%
Reference: Albany Manager
Job Description:
This position is for local residents only.
Position is responsible for managing daily operations of contracted drivers. Position provides support to home delivery services for a designated market region. In addition, manager maintains positive and ongoing relationship with external customer and is responsible for generating positive customer satisfaction.

Job Duties:
  • P&L Responsibility. Operate the business within budget guidelines.
  • A problem solver offer solutions to improve operational efficiencies of designated market.
  • Oversee timely and accurate contractor settlements.
  • Manage relations with contractors and driver's scheduling
  • Resolve property and merchandise claims quickly and fairly for all parties involved.
  • Recruitment and retention of contracted drivers.
  • Tracking and administration of any incentive programs to create excitement.
  • Act as liaison between client, Contracted drivers, and customers


Qualifications/Requirements:
  • Must be willing to work flexible schedule.
  • 4 year degree preferred
  • Computer proficiency.
  • 2 years logistics management experience.
  • Excellent interpersonal skills, and problem solving ability.
  • Knowledge of DOT regulations a plus.
  • Previous P&L experience.
  • Previous supervisory experience.
 
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