Job Description:
The Services Platform Business PMO Coordinator role will focus on and be responsible for documenting, consolidating and managing project plans across projects within a program. This role will work cross-functionally with the business stakeholders, Services Platform Planning team and IT counterparts. The individual will proactively work to document decisions, risks and issues identified across the projects and role them up to a program view.
Principal responsibilities of this role include:
- Maintain program level business resource plan, including team rosters, stakeholder list, organizational structure as well as resource allocation across work groups and phases for the business stakeholders
- Coordinate with various initiative and business leads to update budget demand and labor forecast to ensure alignment with project resource plan and budget forecast
- Update integrated (business and IT) project work plan and consolidate work group status reports on a weekly basis
- Update project risk, issue, action item, and decision log by coordinating with team leads to ensure accurate status
- Maintain project's document repository within the SharePoint site, including folder structure, calendar, and naming conventions and conduct periodic audits to ensure compliance
- Support program communications by maintaining appropriate email distribution and contact lists
- Maintain PMO governance process guide and supporting templates
- Update project charter, business case, capabilities inventory (as needed and approved)
- Support the development of gate review materials in conjunction with the IT counterpart
Position Requirements:
- Demonstrates a strong orientation toward achievement
- Demonstrates successful leadership and time management skills
- Demonstrates the ability to work effectively within a group or team setting
- Manages multiple tasks with competing priorities with a short turn-around time
- Coordinates with work groups and project leads
- Excellent written and oral communication skills, especially related to executive and leadership communication through a variety of mediums
- Meticulous attention to detail
- Executive presence and high-energy level
- Ability to work collaboratively across business and technical teams
- Experience with PMO governance processes including status reporting, budget and financial tracking, and issue resolution
- Proficiency in all Microsoft Office applications specifically Microsoft Project and SharePoint
- Exposure to IT delivery and systems development lifecycle
- 1-2 years of related project management office experience
Preferred Qualifications:
Bachelor's Degree preferred
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