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| Director Of Operations (East) prefer New Jersey, NJ (USA) Apply Online |
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| Post Date: | 10/29/09 | Company: | Exel Direct, Inc. | ||||||||||
| Compensation: | $95 - 120K /yr | Contact: | |||||||||||
| Job Type: | Full Time | Phone: | |||||||||||
| Education: | None | Fax: | 614-865-8877 | ||||||||||
| Experience: | 5 - 10 years | Mailing Address: | |||||||||||
| Travel: | 25% | ||||||||||||
| Reference: | Director Northeast - ED | ||||||||||||
| Company Profile: Exel, a leader in supply chain management, provides customer-focused solutions to a wide range of manufacturing, retail, and consumer industries in over 400 sites in the United States and Canada. With over 28,000 associates, Exel manages more than 85 million square feet of warehouse space (equivalent to almost 1,500 football fields) and has annual revenue of over $4.5 billion in this region. With headquarters located in Columbus, Ohio, Exel has a customer base including some of the world's best-known and most successful companies. Exel's comprehensive range of innovative logistics solutions encompasses the entire supply chain from design/consulting through warehousing/distribution services to integrated information management and e-commerce support. Exel has, for several years, followed a very clear strategy. The core mission and individual cornerstones of this strategy are closely matched to an exciting growth market. Exel has a clear mission - to create new value in the supply chain for our customers and employees. Exel's strategy and business model make it ideally positioned to develop within the logistics market...meeting our customers' needs with innovative solutions that bring together the best of Exel's people, processes, and core capabilities. We are already meeting this challenge. Exel Direct (www.exeldirect.com), Exel's Home Delivery Division, provides flexible, professional logistics solutions for retailers and manufacturers. With both Dedicated and Network services, Exel Direct extends the brand experience into the home while taking costs out of the supply chain. Exel Direct, with over 110 locations, combines the quality and experience of the largest home delivery service in the United States with the resources and expertise of a world leader in supply chain services. The result is a single-source that can deliver the complete range of logistics services for big-ticket items to include Order Fulfillment and Warehousing, Transportation Management, Cross-Dock Services, Home Delivery, and Reverse Logistics. Job Description: To maximize the performance of the group/region by providing leadership, focusing on customer requirements, operational performance, a motivated workforce, succession planning and -making Exel a great place to work-. Key Accountabilities: • Responsibility for both hub/network and dedicated locations. All "Drivers" are owner-operators, not associates • Very much a hands on role. Mostly tactical versus strategic (80/20) with a goal of being less tactical (70/30) • Great deal of emphasis and measurement placed on financial performance, customer service performance and safety performance • Management responsibility (exact number TBD) from General Manager to District Manager level • A lot of customer interaction (meetings, emails, phone contact), particularly on the dedicated customer side, but also involving network customers. Customer: • Create/ensure customer/vendor contract requirements are clear, correct, and executable Associate: • Visit sites according to the site interaction matrix, apply similar discipline to direct reports • Take an active role in managing turnover to the appropriate level (among hourly and management staff) • Provide key manager development/succession planning Process: • Execution of projects strategic initiatives • Ensure the transfer of best practices throughout the area of responsibility • Achieve agreed budget, revenue, profit (P&L) for the area of responsibility • Ensure compliance to all accounting, operationally, regulatory, and administrative policies and procedures • Monitor service levels to ensure that performance statistics meet customer and Exel's (balanced scorecard) contractual requirements • Participate in the management and planning of regional initiatives to include: space, equipment, labor, systems, etc. • Ensure resource management / equipment planning processes are properly defined, deployed and measured Job Requirements: • Bachelor's degree or equivalent experience • 3-5 years logistics industry experience • Managed transportation experience • 7-10 years experience in supervisor/management role • P/L management • Staff management • Operations background • Meets corporate competency model requirements • Project management • Objective setting • Contract administration • Resource management • Metric development |
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