Business Manager
Naugatuck, CT (USA)
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Post Date: 10/30/09 Company: Kuehne + Nagel
Compensation: not given Contact:
Job Type: Full Time Phone:
Education: 4 year degree Fax:
Experience: 5 - 10 years Mailing Address:
Travel: Negligible
Reference: KN-100

Job Description:
Kuehne Nagel is one of the world's foremost global logistics services providers. Every day, we use the latest technology, combined with our years of expertise to develop integrated supply chain solutions for our world-class clientele. Our goal is simple: create competitive advantages for our customers, so they can better serve their customers. We need talented people who are energized by change and ready for the challenges brought by the companies looking for professionals to handle their logistics needs. With over 53,000 employees in more than 100 countries, the Kuehne Nagel Group now ranks among the top five global service providers - our associates have the opportunity to explore global opportunities, as well. If you're ready to explore long-term career opportunities in one of our growing business units, we can help you learn more. We offer a competitive salary and a full benefits package including medical, dental, vision and 401(k) Plan with excellent company match.

ALL RESUMES MUST CONTAIN SALARY REQUIREMENTS. No phone calls, faxes or paper resumes, please.

Job Summary:
The Business Manager - Critical Service & After Market is responsible for owning and managing the operation including start-up, and implementing the customer designed solution on time, and within budget. The scope of this role includes validating the requirements with existing and required operational capabilities, developing and managing project plans, controls, metrics collection and assessment, and associated contingency planning. May supervise or have indirect supervisory responsibility for other personnel relative to all work performed on assigned projects.

Duties and Responsibilities:
  • Validation and alignment of business requirements with the proposed K N customer solution to ensure a seamless operational transition; Definition, documentation and communication of business requirements as input for operational and information technology solutions
  • Overall leader for - Design, determination and documentation of project management results to ensure projects meet established objectives and deliverables, including project scope, timeline, resource usage and the transition and training cost to budget. Responsible for the success of implementation results
  • Develop rapport with operational teams and maintain strong working relationships. Successfully manage customer and internal stakeholder / functional owner expectations.
  • Define and implement SOP's (Standard Operational Processes) and internal management KPI's to ensure consistency and management of implemented solution
  • Represent K N in meetings with external parties including client, consultants, vendors, and others.
  • Provide regular project communications and timely status reports, as well as align goals, objectives and priorities within the team; identify, track, manage and mitigate project issues and risks.


Experience/Qualifications:
  • Strong operational knowledge of domestic and international aftermarket spare parts supply chain is preferred; knowledge of technical delivery requirements in high tech vertical.
  • Should have at least five to ten years' management experience in supply chain or as a Project Manager.
  • Bachelor's Degree in Business, Logistics or related field is preferred.
  • Must work well in a collaborative team environment and communicate (verbal and written) effectively with customers, peers and senior management.
  • Proficiency in Microsoft Office products (including Microsoft Project and Visio) required.
  • Proven leadership and business acumen and possess professional business demeanor.
  • Ability to handle multi-tasking in an organized manner.
  • Structured process analysis and process documentation skills.
  • Working knowledge of Warehouse Management Systems (WMS), Transportation Management Systems (TMS) and Order Management System (OMS) is an asset.
  • Working knowledge of financial reporting systems.


Working Environment:
 Office Environment

,b> Special Requirements:
Ability to travel 20% of the time, Pre employment screening
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