Clerical Associate II
Tucker, GA (USA)
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Post Date: 11/02/09 Company: Sears, Roebuck and Co.
Compensation: not given Contact:
Job Type: Full Time Phone:
Education: High School / GED Fax:
Experience: 6 months - 2 years Mailing Address:
Travel: Negligible
Reference: 72867BR

Job Description:
Sears, Roebuck and Co., a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a leading full-line retailer providing merchandise, related services and quality brands such as Kenmore, Craftsman, Diehard and Lands' End. We offer a wide range of home merchandise, appliances, electronics, apparel and automotive products and services through more than 2,400 Sears-branded and affiliated stores in all 50 states, Puerto Rico and Canada. We also offer a variety of merchandise and services through specialty catalogs and sears.com. Our web-to-store and store-to-web capabilities add even more convenience to our customers. We are also the nation's largest provider of home services, with more than 13 million service calls made annually.

Job Purpose:
To ensure customer service and clerical inventory/4-walls support activities are conducted in accordance with ISO 9001, while working to provide efficient service to customers both internal and external.

Job Responsibilities:
  • Perform specific inventory related processes and support related 4-walls activities
  • Investigate and process overages, shortages, damages, adjustments, related to production reports and other related reports and logs
  • Input data into DOS and other related DD channel systems
  • Communicate with internal and external customers any requested information
  • Respond to all phone requests/inquiries within designated time window
  • Perform required processing of customer data based inquires, both internal and external
  • Communicate effectively on all issues related to the daily operations within the department
  • Cross train as needed to learn all clerical functions
  • Must meet deadlines and productivity/quality standards
  • Assist other departments as needed
  • Perform miscellaneous duties as assigned


A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables.

Benefits offered include:
Medical and Dental Plans Health Care and Dependent Daycare Flexible Spending Accounts Short and Long-Term Disability Company Paid and Optional Life Insurance Business Travel Insurance Merchandise Discount Adoption Assistance Kmart Advantage Rx ConSern Loans for Education Worklife Solutions Voluntary Benefits Commuter Benefits Sears Holdings Corporation Associate Stock Purchase Plan 401(k) Savings Plan Vacation Time with Personal Days National Holidays

An Equal Employment Opportunity Employer.
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