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Jamaica, NY (USA)
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Post Date: 11/04/09 Company: Schenker, Inc.
Compensation: not given Contact:
Job Type: Full Time Phone:
Education: High School / GED Fax:
Experience: Entry Level Mailing Address:
Travel: Negligible
Reference: 09E075

Company Profile:
ABOUT DB SCHENKER
DB Schenker combines all transport and logistics activities of Deutsche
Bahn, employing over 91,000 staff spread across about 2,000 locations in
about 130 countries. With turnover of over 19 billion Euros, DB Schenker
is a leader in air and ocean transport, in European land transport on
road and rail, in contract logistics, as well as in global supply chain
management. In the USA, DB Schenker provides guaranteed overnight
delivery and time-definite ground services.

Job Description:
Responsible for providing and maintaining effective customer service and satisfaction. Provide information to resolve customer and shipment related problems.

Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):

• Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, rate quotes, and special handling
• Follow up with customers to resolve invoice problems and discrepancies
• Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling
• Accurately input into and retrieve information from the system
• Audit air bills for completeness and accuracy. Research and maintain filings of air bills
• Read, decode, and decipher freight coding in order to expedite freight movement and tracking process
• Provide POD information to customers


Job Requirements:
This is an intermediate level position. Basic proficiency with Windows OS. Must be able to type 35 WPM Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 1-3 years of experience.

TO APPLY:

Go to www.dbschenkerusa.com and click on the link About Us > Career Opportunities > Your next step starts here.

Follow the directions for downloading and submitting the Employment Application as well as the Employment Application Inserts .

Return your completed application packet in person to our Jamaica location on Saturday, November 7th between 0900 and 1200.

The address is 230-79 Rockaway Blvd. Suite 200 (2nd floor). For directions, please contact brenda.peek@dbschenker.com prior to Saturday.

Applications for this recruitment session will only be accepted up until 1200.

Upon submitting your application you will be required to take a short test to assess your typing skills.

EOE M/F/D/V

 
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