Services Platform Business Process Specialist
Mooresville, NC (USA)
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Post Date: 11/04/09 Company: Lowes
Compensation: not given Contact:
Job Type: Full Time Phone:
Education: 4 year degree Fax:
Experience: 6 months - 2 years Mailing Address:
Travel: Negligible
Reference: 142896

Job Description:

Services Platform Business Process Specialist

Job ID107501 LocationMooresville,North Carolina
Experience Required1-2 years Education RequiredBachelors Degree
Functional AreaRepair Services Position TypeRegular Full-Time
Relocation ProvidedNo Line of BusinessCorporate



Position Description
The Business Process Specialist will assist in developing the cross-functional business process view of the Services Platform by working with the Services Platform Business Process Manager, as well as business and technology leads. The Business Process Specialist will work to understand the current processes, roles of the business, policies and procedures, systems, and tools. Subsequently, the Specialist will document (map) current processes as necessary and future state processes as they are developed. In addition, the Specialist will work with the Business Process Manager to identify areas across the enterprise that have similarities and potential improvement opportunities
Position Requirements
. Bachelor's Degree and related business experience.
. Establish cross-functional business process documentation for the Services Platform.
. Assist in performing preliminary work, and as necessary, document current processes that are necessary to support future processes.
. Ability to identify operational improvement opportunities.
. Possess basic technical skills that will enhance analytical capabilities and increase efficiency and effectiveness.
. Ability to manage time and workload to meet project milestones.
. Ability to work cooperatively in a team environment with leadership and peers.
. Experience using Visio or other process mapping tools.
. Strong oral and written communication skills.
Preferred Qualifications
. Exposure to retail, operational processes including store operations, supply chain, or merchandising.

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