Services Platform PMO Manager
Mooresville, NC (USA)
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Post Date: 11/04/09 Company: Lowes
Compensation: not given Contact:
Job Type: Full Time Phone:
Education: 4 year degree Fax:
Experience: 6 months - 2 years Mailing Address:
Travel: Negligible
Reference: 142932

Job Description:

Services Platform PMO Manager

Job ID107493 LocationMooresville,North Carolina
Experience Required5-7 years Education RequiredHigh School Degree or Equivalent
Functional AreaRepair Services Position TypeRegular Full-Time
Relocation ProvidedYes Line of BusinessCorporate



Position Description
The Services Platform Business PMO Manager role will focus on and be responsible for documenting, consolidating and managing project plans across the Services Platform Initiative. This role will work cross-functionally with the business stakeholders, Services Platform Planning team and IT counterparts. The individual will proactively work with the teams to document decisions, risks and issues identified across programs and role them up to a platform view. In addition, the PMO will work to define core deliverables and milestones and the interdependencies across the business and IT workstreams.
Principal responsibilities of this Manager include:
. Maintain platform level view of the individual programs business resource plans, including team rosters, stakeholder list, organizational structure as well as resource allocation across work groups and phases for the business stakeholders
. Coordination of activities with the Services Platform Planning and Development Team in order to assure consistency & optimization of overall work product.
. Prepare and submit detailed work plans for approval by the team and consult and collaborate with Stakeholders and subject matter experts.
. Ensure successful completion of key milestones; report progress to the Services Platform team.
. Ensure quality management and change control and perform other duties and responsibilities as assigned.
. Coordinate with various initiative and business leads to update budget demand and labor forecast to ensure alignment with project resource plan and budget forecast
. Update integrated (business and IT) project work plan and consolidate work group status reports on a weekly basis
. Manage the project risk, issue, action item, and decision documentation by coordinating across programs and initiatives to capture all relevant impacts or changes.
. Maintain document repository within the SharePoint site, including folder structure, calendar, and naming conventions and conduct periodic audits to ensure compliance with established governance model.
. Support program communications by maintaining appropriate email distribution and contact lists
. Maintain PMO governance process guide and supporting templates
. Update project charter, business case, capabilities inventory (as needed and approved)
. Support the development of gate review materials in conjunction with the IT counterpart
Position Requirements
. 5-7 years of related project management office experience
. Experience with PMO governance processes including status reporting, budget and financial tracking, and issue resolution
. Excellent written and oral communication skills, especially related to executive and leadership communication through a variety of mediums
. Demonstrates a strong orientation toward achievement
. Demonstrates successful leadership and time management skills
. Demonstrates the ability to work effectively within a group or team setting
. Manages multiple tasks with competing priorities with a short turn-around time
. Coordinates with work groups and project leads
. Meticulous attention to detail
. Ability to work collaboratively across business and technical teams
. Proficiency in all Microsoft Office applications specifically Microsoft Project
. Experience with SharePoint is preferred
. Exposure to IT delivery and systems development lifecycle
Preferred Qualifications
. PMP Certification preferred

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