JIL Success Stories
JIL Success Stories

Quality Manager
Palmer, PA
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Post Date: 02/17/17 Company: XPO Logistics
Compensation:   Contact:
Job Type: Full Time Phone:
Education: High School / GED Fax:
Experience: 6 months - 2 years Mailing Address:
Travel: Negligible
Reference: PACTIdUAOQ



XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Boeing, Home Depot, Ikea, L'Oréal and many others. We're growing worldwide. And we're constantly looking for talented individuals at all levels who can deliver the caliber of service our customers require. If you're ready to give us your best, let's talk. We'd like to invest in you. (NYSE: XPO)


XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Boeing, Home Depot, Ikea, L'Oréal and many others. We're growing worldwide. And we're constantly looking for talented individuals at all levels who can deliver the caliber of service our customers require. If you're ready to give us your best, let's talk. We'd like to invest in you. (NYSE: XPO)

Bilingual English/Spanish is highly preferred, but not required.

Summary of Functions:

  • Position is accountable for total quality throughout the building and across shifts
  • Leadership of team including coaching, evaluating, mentoring, trianing and development
  • Ensuring team has the right tools and metrics to support responsibilities and tasks
  • Communication on all matters concerning product, quality, training and packaging with client representatives
  • Conduct assessments of processes and data to detail requirements
  • Review and recommend changes to processes
  • Assure appropriate product care, storage and integrity
  • Complete ownership of the quality of packing from start to finish, process and product placement standardization, packing workstation standardization, pace, shape and ergonomics
  • Optimizing programs training in order to keep efficiency, quality and making shorter learning curves
  • Coordinate different packing and training strategies for non-peak and peak periods
  • Managing issues with product damage criteria and potential recovery
  • Investigate and resolve quality issues

Qualifications:

  • 5+ years of progressive experience in quality management in a distribution environment, including inventory, planning and warehouse information systems
  • Prefer bachelor's degree in related field or equivalent experience
  • Demonstrated planning, organizational, and analytical skills
  • Ability to partner and communicate with all levels of organization from hourly associates to senior management
  • Fashion/apparel retail and e-commerce experience a plus
  • Bilingual English-Spanish
  • Excellent leadership and customer service skills
  • Excellent organizational skills, very detail-oriented
  • Preferred candidate will be energetic and positive, self-motivated, and passionate about the apparel/fashion industry

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.


 
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