JIL Success Stories
JIL Success Stories

Air Export Operations
Elk Grove Village, IL
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Post Date: 10/20/17 Company: Confidential
Compensation:   Contact:
Job Type: Full Time Phone:
Education: High School / GED Fax:
Experience: 6 months - 2 years Mailing Address:
Travel: Negligible
Reference:


Air Export Operations



Position Purpose:

Assist management in achieving the stated branch goals in line with the company policy and established procedures including, but not limited to, increasing company profit. Co-ordinate the activities and ensure expeditious delivery of Export Air consignments in a timely manner to customers, as per customer orders and prescribed quality standards using discretion and independent judgment to increase margin on each shipment.

Key Responsibilities and Accountabilities:

Increasing Branch Profits

  • Utilize discretion and independent judgment to engage vendors to increase margin on each shipment
  • Utilize discretion and independent judgment to ship goods using the most efficient, cost effective route to increase margin on each shipment
  • Discretion to engage vendors
  • Management of vendors
  • Negotiate rates with shipping vendors
  • Employee profit and loss on each shipment will be analyzed
  • Overall management of desk to maximize profit

Coordinating Operations with Airfreight Exports :
  • Ensure support documentation is available and correct
  • Book freight with Airlines and consolidators and obtain freight rates
  • Arrange pick up on behalf of the client/agent as required
  • Registration of shipments
  • Accurate completion of airway bills
  • Operate customs exit systems ensuring relevant input data is recorded for obtaining E.C.N clearance
  • Reporting to customs when required
  • Ensure timely delivery to carrier's consolidators and packing depots. Cost invoicing and collection of correct charges.
  • Ensure compliance with all regulations prescribed by USA customs/IATA/TSA

Client and Supplier Management:
  • Resolve and record discrepancies via the Rohlig Way Quality System. Raise SER's to enable preventative action
  • Regularly review reports in order to refine and improve services to the customer
  • Review quotes and records rates to clients and prospective clients
  • Manage allocated customers using established tools (e.g activity reports) to achieve and exceed targets
  • Trace orders and ensure that information effecting arrival or dispatch is communicated to customers (internally and externally) or their agents
  • Keep informed of competitor activities and industry trends; attend industry related functions and seminars when required
  • Deploy information about all contact with customer and supplies to all parties

Financial and Accounting Responsibilities:
  • Resolve Export accounting issues related to forwarding cost/payment, overseas invoicing, free domicile
  • Process Air freight debtors & creditors in an expeditious manner by verifying they are correct prior to passing them to accounts for payment. Provide any supporting documentation for overdue payments.
  • Ensure the department (cost centre) achieves it financial and quality objectives

Performance Measures:
  • Using independent judgment and discretion to maximize profit on each shipment
  • Maintains excellent interdepartmental, suppliers and overseas agent's relationships.
  • Works independently despite setbacks, obstacles and work pressures, while remaining optimistic and focused
  • Shows initiative when handling complex problems
  • Appropriate management of vendors
  • Sets goals and objectives for specified departments in accordance with company guidelines/key performance areas
  • Adhere to the minimum standard to which Rohlig USA is committed (ISO 9001 2008, ISO 14001:2004), and implementation of Rohlig USA Procedures, financial and quality objectives

QUALIFICATIONS:

EDUCATION CERTIFICATION:

  • High school graduate; some college preferred.

REQUIRED KNOWLEDGE/EXPERIENCE:
  • Knowledge of related computer applications.
  • Familiar with basic freight forwarding procedures
  • Two - three years of previous AE experience
  • Exceptional customer services skills

SKILLS/ABILITIES:
  • Attention to detail
  • Excellent Time management and problem solving ability
  • Able to meet deadlines
  • Shows professionalism while remaining calm under pressure
  • Customer focused
  • Excellent Communication skills
  • Team orientated
  • Desire to learn Ocean Exports

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