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JIL Success Stories

Customer Service Export Coordinator
Detroit, MI
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Post Date: 10/30/17 Company: Hapag Lloyd
Compensation:   Contact:
Job Type: Full Time Phone:
Education: High School / GED Fax:
Experience: 2 - 5 years Mailing Address:
Travel: Negligible
Reference:

Customer Service Export Coordinator

Welcome to Hapag-Lloyd, a leading global logistics company. We are a team of nearly 10,000 employees working across 600 offices in 113 countries. All working together to ensure the flow of goods never stops. Right now we're hiring an Customer Service Export Coordinator in Detroit, MI Let's navigate the future, together.

What does it mean to join a leading global liner shipping company? It means you'll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares about the environment, safety, and quality management. It means we set high standards. That's how we've been setting the benchmark for more than 170 years. Now here's your chance to become a part of what we do next.

RESPONSIBILITIES:
  • Creates bookings and accurately assigns rates
  • Identifies the route that will move containers from the beginning to the ending location
  • Works with the Equipment Department to determine equipment availability
  • Ensures that any and all documentation required for a shipment is received in a timely manner
  • Updates bookings when necessary and notifies all affected parties of changes
  • Addresses customer problems
  • Communicates rate agreement issues to the Sales department for resolution
  • Works directly with Account Executives to assure specific customers' accounts are handled appropriately
  • Coordinates with terminal operations to assure efficient and effective handling of shipments
  • Corresponds with world-wide offices to track shipments

REQUIREMENTS:
  • Secondary School Diploma. 2 years of experience in the Maritime Industry or the equivalent combination of education and experience preferred.
  • Ability to handle details and resolve problems
  • Demonstrated strong listening, verbal and written communication skills
  • Self-starter, self-motivated, resourceful and responsive
  • Ability to work effectively in a team environment and good interpersonal skills.
  • Demonstrated ability to be multi-task, set priorities, organize work and implement action items
  • Strong PC skills Microsoft office products (Excel, Word, Power Point & Access

This is a great opportunity to grow with an industry leader. For consideration, please apply online below.


Hapag-Lloyd is an Equal Opportunity employer that maintains a drug-free workplace and performs pre-employment substance abuse testing.

 
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