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JIL Success Stories

Executive Director Operations Support
Lebanon, IN
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Post Date: 11/08/17 Company: XPO Logistics SC Corporate
Compensation:   Contact:
Job Type: Full Time Phone:
Education: 4 year degree Fax:
Experience: >10 years Mailing Address:
Travel: Negligible
Reference: INwPImw8EE

Shift - 1st

Logistics done differently.

At XPO Logistics, we're always looking for top-level leadership to keep our operations running smoothly. As the Executive Director of Operations Support, you will develop and lead training of the One XPO Way across the Supply Chain operations. You will find yourself immersed in a rapidly growing environment fueled by achievement and a tenacious team spirit.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

  • Document training modules, execute training plans, track completion, and monitor effectiveness of training program
  • Assume full responsibility for planning and managing the execution of the One XPO Way learning program
  • Manage entire lifecycle of the program from inception to on-going execution and improvement including management, documentation, process workflows, work plans, reports, etc.
  • Demonstrate expertise with preparation of detailed plans including activity definition, task sequencing, resource requirements, and duration estimates
  • Collaborate with key stakeholders, including senior level sponsors, partners, and vendors, to define program scope and ensure timely delivery of all program components
  • Participate in the development, implementation and assessment of program health-checks, -Go-Live' readiness, lessons learned, and post-mortem reviews
  • Monitor and communicate progress, collaborate with key stakeholders to publish status reports, and manage and report on issues and action items
  • Keep up with relevant industry knowledge such as organizational learning and development approaches and technologies, warehousing, 3PL, and supply chain management and project management practices to ensure a continually evolving and improving learning curriculum

What you need to succeed at XPO:

At a minimum, you'll need:

  • Bachelor's degree in related field or equivalent experience
  • 10 years of experience managing large-scale programs
  • Experience with implementing change management initiatives and training programs
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Access and MS Project; ability to learn and achieve proficiency in new software applications
  • Excellent interpersonal and management skills; ability to work collaboratively in a team environment and get along with diverse personalities
  • Excellent verbal and written communication skills; able to present clean, organized and thorough information and data appropriate for intended audience
  • Solid planning, organizational and multitasking skills
  • Ability to identify and assess risk factors
  • Availability to travel, at times, up to 25%

It'd be great if you also have:

  • Certified Professional in Learning and Performance (CPLP) and Certified Professional in Training Management (CPTM) certifications

Be part of something big.


XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Or al, Toyota and many others. We're the fastest-growing transportation company on the Fortune 500 list and we're just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time-to-time, as needed.

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