|Customer Service Analyst - Transportation
Wilkes Barre, PA
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|Post Date:||02/15/19||Company:||Mondelez International|
|Job Type:||Full Time||Phone:|
|Education:||High School / GED||Fax:|
|Experience:||6 months - 2 years||Mailing Address:|
With our portfolio of global Power Brands such as Oreo and belVita biscuits, Cadbury Dairy Milk and Milka chocolate and Trident gum, we're the world's #1 in biscuits and candy, and #2 in chocolate and gum. We're Mondelēz International, a snacking powerhouse with operations in more than 80 countries, with approximately 90,000 employees globally and our brands are marketed in around 165 countries.
Our purpose and vision is to create more MOMENTS OF JOY by building the BEST SNACKING COMPANY IN THE WORLD.
Customer Service & Logistics
Customer Service & Logistics (CS&L) is where you'll integrate our end-to-end demand-driven supply chain. Working "from farm to shelf," you'll connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf.
Customer Service Analyst - Transportation
Purpose of Role
The Customer Service Analyst - Transportation is required to improve and maintain the overall Carrier Service levels for Customer shipments. This role will provide the ability to forecast and execute against supply chain initiatives. Improved communication and improved Trans KPIs across all of CS&L & Sales and will be a main focus of this role.
Key Interfaces / Stakeholders
Customers, Carriers and Carrier Partners
Sales, Sales Service, Transportation, Replenishment, Supply Planning, Sales Planning, Client Services, Distribution, Financial Services, EDI, MBS, Claims
Key Leadership/Functional Competencies
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.