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JIL Success Stories

CHB Manager - Licensed Customs House Broker Required
Charlotte, NC
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Post Date: 02/20/19 Company: Roll Recruitment, LLC
Compensation: $85 - 95K /yr Contact: Lisa Roll
Job Type: Full Time Phone: 310.906.7576
Education: 4 year degree Fax:
Experience: 2 - 5 years Mailing Address:
Travel: Negligible
Reference: CLT-PA-121818

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CHB Manager



Roll Recruitment, LLC provides permanent placement and executive search for International Freight Forwarding, Supply Chain, 3PL/Warehouse Distribution Industries.

Job Description
  • Will oversee compliance Import Dept of the branch.
  • Manage Staff Import/Entry Writer/Operations-responsible for handling all aspects of customs clearance.
  • Work with US Customs and other Government Agencies/Federal regulations.
  • Superior organizational, communication and problem solving skills.
  • Must be detailed oriented, customer focused and work well under pressure.
  • Ability to multi-task, billing accurately and solve logistical problems.
  • Computer literate.

PRIMARY RESPONSIBILITIES
  • Adhere to, train and advise team in areas of Customs Brokerage Regulations
  • Monitor team performance against company standards and department goals; regular audit of shipment documents and accounting
  • Monitor problem files and implement corrective action when needed
  • Issue work instructions to team members to ensure timely and orderly file flow including release, billing, and auditing
  • Monitor staff training needs; identify and develop training objectives
  • Conduct regular staff meetings; communicate department goals and expectations
  • Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved
  • Daily follow-up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins
  • Increase Profit and Revenue; manage the operational and fiscal activities of the department to include: staffing levels, budgets and financial goals.
  • Sustain an excellent Quality of Service; Plan and develop systems and procedures to improve the operating quality and efficiency of the department.
  • Develop the best organizational structure that will ensure an excellent customer service as well as employee satisfaction; Analyze and document business process and problems.
  • Develop solutions to enhance efficiencies, Coordinate and implement solutions from process analysis and general department projects.
  • Responsible to meet department productivity and quality goals.
  • Approve department expenditures.
  • Ensure Compliance of all Regulations.

KNOWLEDGE AND SKILL REQUIREMENTS
  • Licensed Customs House Broker required
  • Proven analytical and problem solving skills
  • Excellent communication skills, both verbal and written
  • Excellent team-building skills and ability to work independently
  • Good planning and organization skills; ability to multitask and be a self-starter
  • Proven reliability, ability to work with demanding deadlines in a high-pressure environment

Company provides Major Medical, 401k.

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