JIL Success Stories
JIL Success Stories

Quality Technician
Portland, OR
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Post Date: 04/11/19 Company: Mondelez International
Compensation:   Contact:
Job Type: Full Time Phone:
Education: High School / GED Fax:
Experience: 6 months - 2 years Mailing Address:
Travel: Negligible
Reference: ORAGUZ0yKI

Mondelēz International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 90,000 colleagues around the world are key to the success of our business. Great people and great brands. That's who we are.

Join us on our mission to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.


As part of Manufacturing, you'll use your skills, our systems and a wide array of raw materials to help create the delicious finished products our consumers love. While taking ownership in your area of work, you'll also ensure the safety of yourself and your colleagues while producing our top-quality products reliably and efficiently within our integrated supply chain.

Quality Technician

Purpose of Role

Quality Technicians monitor and maintain the plants Quality systems to ensure compliance to regulatory, federal and local laws. This role enables the plant to maintain compliance with all Food Safety Standards including compliance to FDA regulations and FSSC certification standards.

Main Responsibilities

  • Performs and documents facilities verification/auditing of KPOG's system, packaging lines, and other areas of the bakery ensuring required testing is being performed and process operating guidelines are being followed
  • Verifies all quality testing equipment is functioning properly by performing and documenting maintenance, calibration, and verification to ensure product testing results are accurate.
  • Performs hold-release program duties by placing out-of-spec product and materials on hold (both physically and in SAP/Catalyst), tests hold materials, and documents root causes of quality issues via incident action form (hold reports), communicating with Team Leads, and capturing relevant information in Incident Action tracking system to ensure all shipped product meets specification.
  • Performs daily raw material receipt by reviewing COA's, sampling raw materials, and logging receipt and inspection to verify all raw materials and packaging meet Mondelēz specification.
  • Verifies effectiveness of sanitation and maintenance by performing pre-operational, maintenance, and shut-down inspections of production lines to verify food contact sanitary conditions. Works closely with Team Leads in scheduling optimizing start-up efficiency.
  • Performs environmental testing collecting water samples and conduction hygienic swabbing throughout facility (PEM, Non-PEM) ensuring effectiveness of sanitation procedures.
  • Performs training on quality equipment and processes to line operators and Team Leads by reviewing SOP's, coordinating training sessions, and documenting attendance to ensure that all affected personnel are following plant SOP's.
  • Maintain quality lab supplies, reagent management, lab cleanliness, lab 5S, and maintaining Mondelēz analytical laboratory standards.
  • Support IL6S QM Pillar functions with participation in Pillars and Product Teams.


  • No. of Quality Incidents
  • Defect Rate
  • CCPM

    Key Interfaces/Stakeholders

  • External: Corporate Quality, Sanitation, RDQ
  • Internal: All Levels of the Organization (Salaried Staff & Core Team)

    Functional Competencies

  • Attention to Detail

  • Self - Starter

  • Familiarity with Good Laboratory Practices

  • Critical Thinking Skills

  • Ability to Work Independently

    Leadership Competencies

  • Peer relationships

  • Integrity and trust

  • Problem solving

  • Conflict management

  • Decision quality

    Career Experiences Required

  • Preferred 4-year degree in Food Science, Biology, Chemistry or related field. No prior work experience required. Entry Level Position.

    Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

    Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.

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