JIL Success Stories
JIL Success Stories

Manager Global External Manufacturing Quality
East Hanover, NJ
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Post Date: 04/15/19 Company: Mondelez International
Compensation:   Contact:
Job Type: Full Time Phone:
Education: High School / GED Fax:
Experience: 6 months - 2 years Mailing Address:
Travel: Negligible
Reference: NJKc2FCuo6

Mondelēz International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 90,000 colleagues around the world are key to the success of our business. Great people and great brands. That's who we are.

Join us on our mission to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

In Research, Development & Quality (RD&Q), your skills can be the special ingredient that brings our brands to life. As part of a fantastic team of scientists, engineers and nutritionists, you'll work tirelessly on product design or development, process development, quality, nutrition, sensory and food safety aspects to ensure we deliver a consistent, delightful consumer experience. RD&Q is where you'll turn great ideas into brilliant brands.

Globally lead and improve the EM Supplier Quality Programs the Quality Programs Develop the EM Supplier Quality strategy while supporting Procurement and Regional & BU EM teams to ensure our materials are wholesome, safe, and produced to specification.

This role is also the supply chain quality SME of the Quality Suite system and supports the global implementation, sustainability and enhancements of the system for documenting the manufacturing sites' compliance to food safety, manufacturing standards, process control and continuous improvement.

Main Responsibilities:

  • Work with regional and global stakeholders to set External Manufacturing Quality strategy and roadmap and facilitate implementation in all regions
  • Partner with global Procurement to lead and influence the Quality agenda in global Procurement
  • Represent Quality in global Procurement EMLT & establish criteria for SRM program
  • Lead CoP and link to Global Quality Category teams to enable knowledge sharing, best practices and benchmarking between regions
  • Establish global External Manufacturing Quality KPIs and set process to measure them
  • Establish programs to influence and enable development and capability building
  • Support the regions & global audit in the External Manufacturing Audit Program
  • Identify quality enhancement and improvement opportunities
  • Lead global projects related to External Manufacturing quality management
  • Provide External Manufacturing support to critical projects
  • Support IL6S, CIQ & Procurement global teams
  • Global SME for SAP QN, Quality Suite, External Facing EM portal
  • Global SME for QP External Manufacturing
  • SME on GFSI requirements for Suppliers
  • Owner of the External & Internal EM portals


  • EM Consumer Complaints
  • EM Audit Results
  • EM Process Capability
  • EM Defect Rate
  • EM Supplier Management / GFSI Strategy
  • New EM Qualification Rate

    Targets / Dimensions

  • 10% Reduction YOY
  • 80% MEA - 135 EM's spanning 39 countries
  • BIC Cpm >1 for each CTQ
  • Defect Level ppm BIC
  • 99% GFSI compliance
  • Qualification Rate improvement vs baseline.

    Key Interfaces/Stakeholders


  • Certification bodies like GFSI and agencies
  • Strategic External manufacturers
  • New external manufacturers
  • Regulatory bodies
  • External services like Software deployment, support or software vendor
  • Quality Audit vendors and certifying bodies


  • Cross business category manufacturing site Quality, ISC teams
  • Global and Regional RDQ, ISC and IS teams
  • Strong liaison with auditing, food safety, and microbiology related to EM QA
  • Global Procurement linked to key EM development
  • Quality & Procurement MIU learning deans

  • University Degree in food science, food technology, or a related discipline
  • Relevant experience (minimum 5 years) in in food or consumer products industry with a focus on Quality
  • Ability to set a strategy and drive it into the organization
  • Strong influencing and communication skills
  • Fluent In English
  • 10% Travel

    Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

    Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.

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