|Perishables Air Export Supervisor
Elk Grove Village, IL
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|Post Date:||04/16/19||Company:||Yusen Logistics|
|Job Type:||Full Time||Phone:|
|Education:||High School / GED||Fax:|
|Experience:||6 months - 2 years||Mailing Address:|
Overview Position Summary
The Supervisor position is responsible for overseeing all Air Export Agents on the perishable team and manages all processes that support the customer's export needs specific to the perishable market. The position is responsible for day to day client contacts and coordination with all vendors as well as internal departments, to ensuring cost effective export operations, timely service by applying knowledge of laws, regulations, governing agencies, procedures, audits, programs, and practices.
This is a 1st shift position: Tuesday - Saturday
Responsibilities Supervise the functions of Export Agents: prioritizing work, determining schedules, assigning daily tasks, establishing or adjusting work procedures to meet changing demands, ensuring optimum efficiency of all Export Agent activities.
Supervise and assist in daily export activities including: consolidating export shipments, recommending best transportation solution, obtaining best rates and space from carriers, reviewing customer volumes and ensuring all transactions are processed accurately and timely.
Demonstrates in depth knowledge of customers' needs. Monitors communications with assigned customers, responds promptly to customer requirements, concerns and issues and resolves issues related to all anomalies that interfere with the timely delivery of the customer's product.
Performs routine audits and 'closes the file', ensuring rates charged are accurate, compliance and recordkeeping requirements are met. Institutes corrective action and ensures errors are resolved.
Manages handling of licensed shipments and special accounts ensuring all aspects of the shipment comply with regulations.
Implements and follows all security measures including government required and local security programs.
Qualifications High School diploma or GED plus t hree to five years of Air Export experience in the freight forwarding industry is required.
Prior supervisory experience is preferred.
Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
Must have strong organizational and time management skills.
Ability to organize and manage multiple priorities.
Must have prior training and experience in handling perishable goods is preferred.
Must have knowledge of export administration rules and regulations - TSA, IATA , HAZMAT , ITAR .
The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
Yusen offers a generous Employee Benefits Package including:
Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.
About Yusen Logistics (Americas )
As a part of the NYK Group, Yusen Logistics (Americas) Inc. operates a network that provides specialization in key logistics products to include International Freight Forwarding, Integrated Solutions (Customized Logistics) and Contract Logistics services, along with transportation solutions all while providing complete and seamless US wide coverage. For more information, please visit our website at www.yusen-logistics.com .
Yusen Logistics (Americas) Inc. is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of the company's employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.