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JIL Success Stories

Customer Service and Inventory Manager
Kearny, NJ
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Post Date: 05/21/19 Company: Tyler Search Consultants
Compensation:   Contact: Joyelle Benker
Job Type: Full Time Phone:
Education: High School / GED Fax:
Experience: 5 - 10 years Mailing Address: jbenker@tylersearch.com
Travel: Negligible
Reference:

Company Profile:
Tyler Search Consultants is an Executive Search firm dedicated to the Global Trade community specializing in all levels of Import/Export Compliance as well as Supply Chain Management and International Logistics. As a Recruiter, I specialize in Logistics and Trade Compliance placements.

Job Description:
This position is for local residents only.
Sorry, Visa / sponsorship not available.
Customer Service and Inventory Manager
Location: Northern, NJ
JOB FUNCTIONS:
X Oversee the day to day customer service requirements, managing key customer relationships.
X Ensure that each customers- requirements are met regarding service and quality.
X Monitor the customer relationships with operations and the 3PL-s and provide guidance as necessary.
X Oversee and monitor Inventory levels regularly.
X Process orders for outbound, inbound, transfers, and returns through WMS.
X Tracks and trace shipments from initial stages thru final delivery.
X Oversee billing and monitory charges for services requested.
X Maintain the customer profile database within the WMS system.
X Be the main point of contact for priority or escalated customer service issues.
X Analyze the Customer Service process and provide new SOP-s where needed.
X Train new associates within the department.
X Enforce Company policies and procedures.

QUALIFICATIONS
X Managerial experience within a third-party logistics warehouse and distribution environment.
X Associates degree preferred
X WMS experience and Microsoft office experience required.
X Ability to work in a fast-pace environment and deal with stressful client situations.
X Prioritization and good multi-tasking skills along with strong communication.


For further information and to be considered please send your resume as an MS Word doc attachment to: Nicole Benker
nbenker@tylersearch.com

As an Executive Recruiter, I specialize in Logistics and Trade Compliance placements.
Tyler Search Consultants is an Executive Search firm dedicated to the Global Trade community specializing in all levels of Import/Export Compliance as well as Supply Chain Management and International Logistics.


 
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