|Customer Service and Inventory Manager
|Send this Job to a Friend|
|Post Date:||05/21/19||Company:||Tyler Search Consultants|
|Job Type:||Full Time||Phone:|
|Education:||High School / GED||Fax:|
|Experience:||5 - 10 years||Mailing Address:||firstname.lastname@example.org|
Tyler Search Consultants is an Executive Search firm dedicated to the Global Trade community specializing in all levels of Import/Export Compliance as well as Supply Chain Management and International Logistics. As a Recruiter, I specialize in Logistics and Trade Compliance placements.
This position is for local residents only.
Sorry, Visa / sponsorship not available.
Customer Service and Inventory Manager
Location: Northern, NJ
„X Oversee the day to day customer service requirements, managing key customer relationships.
„X Ensure that each customers- requirements are met regarding service and quality.
„X Monitor the customer relationships with operations and the 3PL-s and provide guidance as necessary.
„X Oversee and monitor Inventory levels regularly.
„X Process orders for outbound, inbound, transfers, and returns through WMS.
„X Tracks and trace shipments from initial stages thru final delivery.
„X Oversee billing and monitory charges for services requested.
„X Maintain the customer profile database within the WMS system.
„X Be the main point of contact for priority or escalated customer service issues.
„X Analyze the Customer Service process and provide new SOP-s where needed.
„X Train new associates within the department.
„X Enforce Company policies and procedures.
„X Managerial experience within a third-party logistics warehouse and distribution environment.
„X Associates degree preferred
„X WMS experience and Microsoft office experience required.
„X Ability to work in a fast-pace environment and deal with stressful client situations.
„X Prioritization and good multi-tasking skills along with strong communication.
For further information and to be considered please send your resume as an MS Word doc attachment to: Nicole Benker
As an Executive Recruiter, I specialize in Logistics and Trade Compliance placements.
Tyler Search Consultants is an Executive Search firm dedicated to the Global Trade community specializing in all levels of Import/Export Compliance as well as Supply Chain Management and International Logistics.