JIL Success Stories
JIL Success Stories

Operations Manager - 1st Shift
Wayne, NJ
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Post Date: 06/13/19 Company: XPO Logistics, Inc.
Compensation:   Contact:
Job Type: Full Time Phone:
Education: High School / GED Fax:
Experience: 6 months - 2 years Mailing Address:
Travel: Negligible
Reference: NJeQEZuLk5-

1st Shift, Monday - Friday, 8:00am - 5:30pm

Logistics done differently.

Ranked as the #1 North American logistics company according to Transport Topics, XPO Logistics is among the most admired companies in the world according to Fortune Magazine. We believe our employees are our greatest asset and we're always on the lookout for inspirational leaders who know how to get the best out of their team. As the Operations Manager, you'll oversee several important areas that are critical to keeping our operations running smoothly. We'll count on your skills and years of experience to be a champion of our company values, ensuring an engaged workforce, loyal customers, efficient operations and a bright future for yourself and XPO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

  • Ensure that principles and standards related to HSSE and quality are effectively deployed throughout the operation, and that clear metrics and objectives are established, communicated and engrained
  • Make sure that all third-party logistics (3PL) warehouses and related contractors are compliant with the customer's policies and procedures
  • Lead operational performance management and control through the collection, review and analysis of appropriate leading and lagging key performance indicators
  • Drive cost and continuous improvement initiatives within the warehouse network, including service, cost, quality and compliance
  • Champion and ensure the delivery of superior customer service in line with supply chain and business goals and objectives through the management of all aspects of 3PL relationships
  • Oversee and run the daily operations of third-party warehouses, including inventory control, in-full/on-time deliveries, EDI failure assessment and problem-solving, quality assurance, damaged product disposition, returns, invoice validation, etc.
  • Demonstrate an understanding of the company quality policy

What you need to succeed at XPO:

At a minimum, you'll need:

  • Bachelor's degree or equivalent in Logistics, Supply Chain Management, Engineering or a related discipline
  • 7 years of supply chain operational experience; project management experience
  • Solid expertise in logistics and warehousing operations; significant experience in 3PL relationship management
  • Demonstrated knowledge of safety management
  • Strong leadership skills, specifically showing a wide range of interpersonal skills applicable in different situations with staff, internal peers and external contacts
  • Six Sigma knowledge and experience
  • Proficiency in SAP, Microsoft Office, Warehouse Management Systems (WMS) and database systems

It'd be great if you also have:

  • Experience in an AS9100 or ISO environment
  • 7 or more years of supply chain operational experience in warehousing and distribution
  • Ability to communicate well with all levels of an organization, from hourly associates to senior management and customer contacts
  • Proven ability to multitask; able to set and manage priorities based on the customer's requirements

Be part of something big.

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We're the fastest-growing transportation company on the Fortune 500 list and we're just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.


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