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Export Supervisor - Full Time

Confidential - Hayward, CA

Posted on 07/31/19 (Ref: )


Export Supervisor is responsible for coordinating the Air and Ocean export operational activities of the branch office with a view to maintaining competitiveness and to increasing market share and becoming an integral and profitable region by performing the following duties:

Directly supervises the Export Department staff.

Assist in creating and implementing operational procedure for the Export Department.

Assist in analyzing warehouse procedures to insure they meet OSHA standards.

Assist in implementing and training export staff on FAA safety regulations.

Oversee warehouse handling of freight.

Ensure proper export documentation preparation to comply with US Department of Commerce and US Treasury Department regulations.

Disseminate new FMC regulations.

Review shipments to insure they comply with FMC regulations.

Monitor and review NVOCC tariff filings for the branch office.

Ensure the daily export operation is performed within the procedures and work instructions.

Monitor Key performance indicators on a daily, weekly and monthly basis and take action when they fall below set parameters.

Liaise with the station manager to determine, and if necessary, adjust local operation policy with in corporate policy.

Perform internal audits under ISO if applicable.

Prepare and/or check Letters of Credit for exporting purposes.

Oversee generation of export bills of lading.

Close consolidations.

Oversee Dangerous Goods shipments to comply with DOT, FAA and DOC regulations.

Oversee live animal and perishable shipments to comply with FAA, DOA, FDA and US Customs regulations.

Negotiate rates and space with the airlines, steam ship lines and truckers to obtain competitive rates when applicable.

Provide quotations in response to customers and internal requests included overseas partners.

Perform customer service duties with correspondence to customers and overseas partners, e-mails fax, etc.

Assist Export Manager in special projects.

Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Perform other duties as requested by management.


High School diploma or GED.

Employee must have expertise in international freight forwarding.

Employee must have an excellent understanding of TSA Safety regulations.

Employee must have an excellent understanding of U.S. FMC regulations.

Employee must have an excellent understanding of federal regulations that pertain to international export of shipments.

Employee must have excellent written and oral communications skills.

Employee must have excellent organizational skills and be able to motivate the managers and staff.

Physical requirements:

Flexible and long hours sometimes required.

Medium work - Exerting up to 50 pounds of force occasionally, frequently and/or constantly to lift, carry, push, pull or otherwise move objects.
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