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Quality Manager - Full Time

Mondelez International - Chicago, IL


Posted on 10/14/19 (Ref: ILusiRqb4l)

Quality Manager - Chicago, IL - Mondelez International


Mondelēz International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 90,000 colleagues around the world are key to the success of our business. Great people and great brands. That's who we are.

Join us on our mission to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.
Manufacturing
As part of Manufacturing, you'll use your skills, our systems and a wide array of raw materials to help create the delicious finished products our consumers love. While taking ownership in your area of work, you'll also ensure the safety of yourself and your colleagues while producing our top-quality products reliably and efficiently within our integrated supply chain.
Job Scope
This position is responsible for the implementation and execution of the company Quality Chain Management System at the plant level including distribution and local storage sites. Ensures compliance to quality policies and government regulations through the implementation of programs such as HACCP, prerequisite programs, e.g. sanitation and pest control, GMP's, traceability, net weight management, etc. This positions ensures that the facility is properly resources and trained to efficiently and effectively execute their quality responsibilities. The position leads Continuous Improvement of conformance quality and best in class cost of quality by utilizing IL6S tools. The position has managerial responsibilities including hiring and developing talent as well as budget management.
Main Responsibilities
Implementation and execution of Mondelēz Quality Management System for plant to ensure compliance to Mondelēz, federal, state, local and customer requirements
  • Maintain robust food safety program (E.g. HACCP and pre-requisite programs)
  • Ensure compliance / audit readiness - review quality systems and quality programs annually
  • Routine, primary interface with regulators agency representatives at the facility
  • Developing and/or executing the Mondelēz Quality Management System and associated policies
  • Testing and MSA's - ensure plant is running to standards and calibrating to micro and analytical methods
  • Develop plant KPI's and scorecard
  • Monthly quality management system review with the plant leadership team
  • Ensure compliance to specifications
  • Appropriate documentation to support compliance to policies and procedures
  • Management of plant quality labs ensuring they meet analytical and micro testing standards
  • Ensure standard work through development of work documentation and training standards
  • Partner with R&D and engineering to execute commercialization
  • Insert into the design phase of new products
  • Execution of plant trials
  • Development of post commercialization quality control plan
  • Evaluate specifications and ensure plant can and is meeting them using statistical tools
  • Collect data for 50 shift review and sign off on R&D release

Drive Continuous Improvement

  • Track, report and review the Quality Performance Indicators on a regular basis to drive continuous improvement
  • Manage cost of quality
  • Monitor process capability against specifications and drive improvement utilizing statistical tools
  • Conduct effective root cause analysis and implement corrective action and preventive action

Consumer Complaints/Quality issues resolution

  • Ownership of customer consumer complaint investigation and resolution
  • Lead SSMT investigations at the plant
  • Escalate early warnings per policy

Leadership of quality at the plant

  • Development and training of plant quality and sanitation team
  • Development and training of other local team members
  • Member of the plant leadership team
  • Work with the plant leadership team to ensure all quality programs and systems are implemented
  • Coaching. Development of all plant leaders in regards to quality and statistical tools
  • Timely and effective reporting to plant manager and Quality leader
  • Executes Food Safety, Quality and Sanitation training within local site
  • Manage core training and certification processes within local site


Competencies / Abilities
Leadership Skills
  • Direct management of quality staff, quality lab and sanitation program development staff
  • Ability to connect / influence local plant management and plant workforce
  • Communication of ideas / technical information in a easily understandable way
  • Assessment of risk and appropriate / timely communication of risk
Knowledge / Experience
  • Minimum 10 years of management experience working in quality/manufacturing/sanitation roles
  • Proficient in managing the quality and sanitation budget
  • Proficient in manufacturing processes
  • Bachelor of Science Degree Required in Food Science / Engineering / Chemistry or relevant sciences preferred
Technical Experience
  • Food and Safety regulatory requirements
  • Fundamental statistics in Six Sigma Methodologies
  • CQE preferred
  • HACCP certified preferred
  • Sanitation knowledge


Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.

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