Ramp Service Agents (Passenger Services) performs any one or combination of ramp operations duties necessary to provide assistance to a higher classification. Such duties shall include, but will not be limited to:
- Loading, stowing and unloading of all cargo and baggage in accordance with flight loading plans
- Pick-up and delivery of all cargo, including mail, express, baggage, freight Company material, commissary supplies
- Preparation, reporting and accounting of necessary documents relating to work performed
- Cleaning of aircraft baggage pits and immediate work areas
- Operation of automotive equipment in connection with the above duties, and only after proper training
- Insert and remove chocks and safety lines
- Receive and dispatch aircraft
Required Skills
- Loading, stowing and unloading of all cargo and baggage in accordance with flight loading plans
- Pick-up and delivery of all cargo, including mail, express, baggage, freight Company material, commissary supplies
- Preparation, reporting and accounting of necessary documents relating to work performed
- Cleaning of aircraft baggage pits and immediate work areas
- Insert and remove chocks and safety lines
- Receive and dispatch aircraft
- Lift baggage, boxes, or cargo weighing up to 70lbs. when loading/unloading aircraft, carts, and containers
- Loading/unloading may require lifting over 100 items for a single aircraft
- Push/pull loaded and empty carts and containers during loading/unloading operations
- Couple/uncouple carts and/or cargo container dollies
- Ascend/descend jet-way stairs while carrying baggage
- Bend/stoop and crawl to move and stack/unstack cargo in aircraft and containers
- Stand for up to 4 hours in all weather conditions to upload or unload cargo and direct traffic
- Walk continuously to load/ unload cargo from pallets, containers, carts, or conveyor belts
- Complete safety checklists for motorized equipment
- Drive and operate motorized equipment (e.g., conveyor belt, tugs, lower deck loaders, ground power units, pushback tractors, airstart units), and only after proper training
- Read and interpret aircraft load sheets, checked baggage tags, and cargo labels
- Operate a computer to enter and retrieve data
- Operate a scanner to scan baggage for security/weight and balance purposes
- Count baggage/cargo being uploaded/ unloaded during operations
- Operate portable radio or headphones
- Connect hoses to aircraft (lavatory services, water service, ground power units)
- Use signaling devices to communicate with co-workers or flight crew
- Ensure compliance with WFS and Federal Aviation Administration (FAA) regulations and policies
- Other duties as assigned
Required Experience
Must be at least 18 years of age. High school diploma or GED preferred. Valid drivers license. Ability to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays, and days off. Ability to read, write, fluently speak and understand the English language.