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Customer Service Specialist-Transportation - Full Time

Kennedy Transportation - Romeoville, IL

Posted on 12/30/19 (Ref: )

Customer Service Specialist-Transportation - Romeoville, IL - Kennedy Transportation

Customer Service Specialist-Transportation
Must have Fleet Experience

Kennedy Transportation has been in the Transportation industry for over 30 years and is looking for a qualified, motivated, proactive Customer Service Specialist to support our growing transportation business out of our Romeoville, IL terminal. As a Customer Service Specialist, you will ensure that we deliver on our promise of outstanding service and make sure we are meeting our commitments. The ideal candidate will possess strong organizational skills and ability to multitask. The ability to respond to customer complaints and handle conflict in a professional and effective manner is essential.

Pay, Benefits and More.
  • Competitive Compensation
  • Generous Benefits Package, includes: Vacation, Holidays, Health Insurance (Medical, Dental and Vision), 401(k) and more.

Job Requirements:
  • Experience Working in Logistics/Transportation Environment, Minimum 2 years
  • Exceptional Strategic and Problem solving skills
  • Professionalism, energy, motivation, and integrity
  • Strong Organization Skills: Proven ability to multi-task and prosper in a fast paced an ever changing environment
  • Computer experience. TMW TruckMate system, as well as Microsoft Office is a plus
  • Excellent verbal and written communication skills
  • College degree preferred

Key Accountabilities Include:
  • Enter and track loads from customer tenders
  • Set/Schedule Pickup and Delivery appointments
  • Track and Trace covered loads and enter relevant data into system
  • Interface with Customers regarding load status
  • Update customers and recipients on load status
  • Maintain proper paperwork
  • Lead load planning process
  • Assist and communicate customer needs with dispatcher

If you are looking to work for a fantastic company and meet the above qualifications, please

Apply Online Below

Customer Service Specialist-Transportation - Romeoville, IL - Kennedy Transportation

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