We are looking for a dynamic, detail-oriented individual to join our team in the role of Export Operations. The Export Operations will respond to customer inquiries, furnish the best rates for customers, verify and distribute invoices, prepare and distribute accurate documents, record and trace all shipments in a timely manner.
Book cargo for transportation with steamships, truckers in a timely manner
Pricing / Quote bookings
Track and trace cargo as necessary to ensure proper movement and delivery.
Provide the accounting department with proper and correct billing information.
Communicate with customers regarding the disposition of cargo.
Produce and distribute complete booking confirmations.
Disseminate ship, motor or rail carrier information to other offices.
Seek the most profitable mode of shipment, yet meet customer's requirement for the movement of their cargo.
Other traffic functions that may be assigned.
2-3 years of experience. Works under general supervision. Relies on experience and judgment to plan and accomplish goals.
Knowledge of the transportation industry
Household Goods (HHGs) experience
Interpersonal skills are necessary to communicate (verbally and intuitively) effectively with both customers and internal personnel.
The ability to work in a fast-paced environment.
Must be a career-oriented, hard-working, quick learner and have excellent recall for past events/situations/numbers.
Knowledge of personal computers required; MS Office preferred.
Why Join us:
Since we pride ourselves on customer care, we also care for our team members. If you join our team, we will take the time to foster your development. We believe that when we invest in the right people, we all succeed. OL USA is dedicated to seeking out the best talent and fit for our team. We offer a generous benefit and vacation package that reflects how much we care about our team members.
- Competitive healthcare with a substantial company contribution, including medical, dental, vision
- FSA Medical and Dependent
- Life and AD&D, employer-paid
- Long Disability; employer-paid
- Short Term Disability; employer-paid
- Health Advocate Service; employer-paid
- 3 weeks of Paid vacation
- 9 sick and personal leave days
- Company holidays and other leave policies
*Due to COVID-19 our team is mainly working remotely but this is a full-time in-office position.
OL USA is a small but fast-growing private company with over 100 years of international logistics experience, combined among the team. We have over 25 contracts with ocean carriers. We have agents across the globe in 6 continents and over 140 countries. Because of our expensive presents, we can provide the best customer experience.
We are headquartered in New York but have 15 domestic offices, 2 international offices, and have dedicated partners strategically located throughout the world. We have the experience, expertise, resources, and market knowledge to be a truly global logistics solutions provider.
We are dedicated to maintaining and providing solutions to all our client's logistical needs. We believe that our true market advantage comes from our creative and individualized solutions. We utilize technology to track and manage our customer shipments with the highest accuracy.
*We do not ask about past salary information. This position requires a physical presence in the workplace.