Pilot Freight Services is seeking an operations supervisor to work at our embedded San Leandro, CA office for a last mile home delivery customer.
The Home Delivery operations coordinator will report directly to the Embedded Solutions Operations Manager, but will work closely with several other team members throughout all stages of the local and regional delivery service. He/she will be responsible but not limited to; order routing, and customer service issues. The operations coordinator is responsible for assisting the manager with daily planning and monitoring the over-all operations of delivery and return orders.
The operations coordinator must thrive in a HIGH VOLUME HOME DELIVERY OPERATION. This person must be one who can execute to a prescribed process in the most efficient manner. They must be able to contribute significantly customer service driven work place environment.
Enthusiastic: Shows intense and eager enjoyment and interest
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Self-Starter: Inspired to perform without outside help
High School or better.
Customer service experience Novice
EXCEL BASIC Novice
MS Word Novice
Proficiency in written & verbal communication Intermediate