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Operations Agent 2 - Full Time

Pilot Freight Services - Northlake, IL

Posted on 10/30/20 (Ref: ILUIEuysCi)

Operations Agent 2 - Northlake, IL - Pilot Freight Services

Pilot is looking for an Experienced Outbound Operations Agent to work in our Northlake, IL office. The hours will be from 2 PM to 10:30 PM.

  • Domestic air and ground routing of outbound shipments
  • Providing General Customer Service
  • Inspecting outbound freight
  • Coordinating recovery and delivery schedules with various cartage agents
  • Troubleshoot and overcome operational challenges and proactively communicate with clients regarding the status of their freight shipments
  • Adhere to TSA /KSMS and other government regulatory compliance standards with regards to booking and routing of all shipments


  • Have a least one year of experience as an Operations Agent
  • Must be able to work in demanding, high-volume position
  • Be able to multi-task and have precise attention to detail
  • Must be computer literate
  • Possess good verbal and written communication skills
  • Be able to interact with carriers, co-workers, and our handling agent
  • High school diploma or equivalent; BA Degree preferred

Competitive pay with benefits package, including 401K. EOE/AA.

If you are interested in this opportunity, please click one of the "Apply" buttons above. The application process only takes about 10-15 minutes.

An Equal Opportunity Employer

It is the policy of Pilot Air Freight to consider all applications for any position without regard to a person's race, color, religion, national origin, sex, age, disability, veteran status, marital status, sexual orientation or genetics.

Operations Agent 2 - Northlake, IL - Pilot Freight Services

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