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Global Operations Agent - Full Time

Pilot Freight Services - Northlake, IL


Posted on 01/19/21 (Ref: ILGUkl8yuX)

Global Operations Agent - Northlake, IL - Pilot Freight Services

Responsibilities:
  • International ocean bookings and tracking and tracing
  • Providing General Customer Service
  • Completing proper paperwork
  • Troubleshoot and overcome operational challenges and proactively communicate with clients regarding the status of their freight shipments
  • Adhere to TSA /KSMS and other government regulatory compliance standards with regards to booking and routing of all shipments

Qualifications:

  • Have a least five years of experience as an International Operations Agent
  • Must be able to work in demanding, high-volume position
  • Be able to multi-task and have precise attention to detail
  • Must be computer literate
  • Possess good verbal and written communication skills
  • Be able to interact with carriers, co-workers, and our handling agents
  • High school diploma or equivalent; BA Degree preferred

SKILLS/COMPETENCIES:
  • Deep understanding of Microsoft Office
  • Capable of carrying out a given task with all details necessary to get the task done well
  • Works well as a member of a group
  • Excellent customer service skills
  • Ability to Multitask
  • Reach truck forklift experience is a plus
  • Pallet Jack Exp is a plus
  • Self Starter

EDUCATION:

  • High School Diploma or equivalent required


EXPERIENCE:
  • 2+ years experience required


PHYSICAL REQUIREMENTS:

This is a clerical administrative position in a professional office setting. The employee is frequently required to sit. Occasionally stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required. Position may require to work remotely at times.

Competitive pay with benefits package, including 401K. EOE/AA.

If you are interested in this opportunity, please click one of the "Apply" buttons above. The application process only takes about 10-15 minutes.

An Equal Opportunity Employer

It is the policy of Pilot Air Freight to consider all applications for any position without regard to a person's race, color, religion, national origin, sex, age, disability, veteran status, marital status, sexual orientation or genetics.

Qualifications

Experience

5 year(s): International Ocean Experience

Global Operations Agent - Northlake, IL - Pilot Freight Services


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