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Customer Service / Operations - Full Time


Posted on 04/13/21 (Ref: )

Customer Service / Operations  - Atlanta, GA - DTH EXPEDITORS, INC

Customer Service / Dispatch / Operations
Atlanta, GA

Job details:
  • Salary: Varies based on experience
  • Job Type: Full-time
  • Number of hires for this role: 2 to 4

  • Associate (Preferred)
  • Dispatching: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Full Job Description

DTH Expeditors, Inc.
seeking a customer service/dispatch/operations agent working in the National Control Center in Forest Park, GA.

Expedited transportation experience a plus, but not required; exceptional entry-level candidates will be considered.

Candidates must be critical thinkers, problem solvers, and multi-task in a high-pressure environment. Moving time-critical shipments for industries such as medical, aviation, automotive markets. The ability to retain and recall information is critical to job success and advancement. Must be able to work as a productive team member with fellow employees.

Candidate must have the following computer skills and knowledge:
  • Microsoft Word, Excel, PowerPoint, Adobe Acrobat
  • Second shift hours available: 1pm-10pm or 2pm -11pm
  • Competitive pay, company-paid health care, dental, vision, life insurance, short/long term disability and 401K.

Job Duties:
  • Customer Service direct with customer, vendors, drivers and partner carriers
  • Track and Trace with customers and drivers
  • Dispatch shipments / both air and ground
  • Quoting shipments and price negotiations
  • Heavy email and phone correspondence between customers, carriers, and drivers

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Supplemental Pay: Bonus pay

COVID-19 Precaution(s):
  • Remote interview process
  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

Apply Online Below

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