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Claims Associate 1 - Full Time

Pilot Freight Services - Glen Mills, PA

Posted on 05/16/21 (Ref: PAQliPgZme)

Claims Associate 1 - Glen Mills, PA - Pilot Freight Services

Pilot Freight Services seek a Claims Auditor to work at our Corporate Office in Glen Mills, PA. This position is responsible for receiving claims information via phone & email, processing claims and entering claims data into the Claims Management System (CMS).

  • Respond to phone/written inquiries from customers, stations, insurance companies, etc.;
  • Receive claims for loss & damage, gather documents pertinent to claims process;
  • Set up inspections and subrogate with carriers;
  • Scan/upload pertinent documents (formal claims submissions, invoices, inspection reports, signed release, settlement check) into CMS;
  • Review claims for payment or denial;
  • Run and issue reports, enter insurance approvals/denials in system;
  • Other job-related duties as required by the Director, Claims & Loss Prevention or the Claims Coordinator.

  • Strong math and organizational skills and able to multi-task;
  • Strong verbal and written communication skills;
  • Detail-oriented and able to work independently;
  • Excellent interpersonal skills to interact with all levels of personnel;
  • Must be able to politely handle customer complaints;
  • PC literate in MS Word & Excel;
  • Bachelor's degree and/or prior office environment experience preferred.




Claims Associate 1 - Glen Mills, PA - Pilot Freight Services

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