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Supervisor - Operations Final Mile - Full Time

Pilot Freight Services - Northlake, IL

Posted on 05/17/21 (Ref: ILGpaPqG2N)

Supervisor - Operations Final Mile - Northlake, IL - Pilot Freight Services

Pilot Freight Services is seeking a full time Operations Manager for our Northlake IL location


The Operations Manager monitors all operations including, but not limited to; Process shipments, prepare paperwork, communicate freight status and dispatch drivers for pick up. The manager will be the primary interface between Pilot Freight Services, customers, sales, system operations and vendors and provide quality customer service, while meeting company policies and procedures. The Manager will provide training, complete performance reviews, and issue disciplinary action when necessary.

Job Function:

Understanding TSA regulations
Supervision Loading and Unloading trucks
Checking and getting correct scans and locations of freight
Making sure all labels go on the correct freight
Checking for and noting damages/shortages
Cleaning after shifts are over
Keep work areas organized and maintained
Learning to properly use the scanners
Making sure all freight is being scanned in and out at all times
Support other shifts as needed
Apply basic problem-solving skills
Running Reports, controlling returns process, keeping up on KPI's


Recommend and develop new policies/procedures
Training of new employees according to Pilot's standards, procedures and goals
Ability to facilitate progressive change, getting along with other employees, following direction and continually improving
Work with a sense of urgency, understanding how to prioritize
Ability to work hands-on, handling multiple priorities simultaneously
Able to work variable hours, including weekends
Maintain the operations by initiating, coordinating and enforcing program, operational, and personnel policies and procedures.
Maintain a working knowledge of all emergency policies and regulations.
Implement security/safety improvements that benefit the company's assets, visitors, tenants and employees
Ability to work independently using sound judgment while working in a team-oriented environment

Supervisor - Operations Final Mile - Northlake, IL - Pilot Freight Services

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