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Domestic Operations Agent I - Full Time

Lynden Air Freight, Inc. - Elk Grove Village, IL

Posted on 07/21/21 (Ref: ILQV8yqxAE)

Domestic Operations Agent I - Elk Grove Village, IL - Lynden Air Freight, Inc.

With operations spanning the globe, Lynden International provides complete coverage to most major world markets. We provide air and ocean freight forwarding, expedited ground freight services, customs brokerage, logistics and other specialized services like facility management, charters, reverse logistics and assembly and distribution. We are the proverbial “one-stop shop” for any transportation or shipping need. Lynden has achieved Logistics Management Magazine’s #1 ranking in Airfreight Forwarding for the second year in a row. We are looking for people to contribute to Lynden International’s overall customer experience success by effectively interacting and supporting our customers.

Work with an experienced team in a growing market. Position would be a mix of customer service and operations with a focus on domestic ops and client management. We're looking for proactive, self-motivators who want to build a long term career with one of the few, truly unique logistics organizations in the world.


Essential Duties and Responsibilities including, but not limited to, the following:

Dispatching, routing and rating shipment files.

Works with cartage provider, carriers and Lynden International operations staff on resolving warehouse, cartage, and other logistics issues.

Vendor negotiations for price and service and customer quoting for individual shipments as well as large comprehensive RFQ.

Perform all aspects of customer service, meeting all company goals and expectations.

This position also works in the warehouse based on the work load.

Document imaging and data entry.

Predictable and consistent attendance.


Educations and/or Experience

High school education or equivalent.

Ability to read and interpret documents such as tariffs, safety rules, operating and maintenance instructions and procedure manuals.

Able to work with customers and vendors to come up with solutions that meet company expectations.

Microsoft Office and email management skills are a must.

Good organizations skills.

Must be able to pass background and drug screen.

The primary work duties will be office based but may need to work in and around warehouse depending on work load. Needs to be able to lift up to 50 pounds consistently and more occasionally. Experience with a forklift in a warehouse environment a plus.

  • Ability to possess and maintain a TSA Security Threat Assessment(STA) with a status of Passed, or a TSA recognized equivalent. TSA recognized equivalents include a Secure Identification Display Area (SIDA) badge, Commercial Driver's License(CDL) with Hazmat Endorsement issued within the 50 States or District of Columbia, the Transportation Worker Identification Card(TWIC), or Free and Secure Trade(FAST) card issued by U.S. Customs and Border Protection. STA's will be submitted by Lynden International upon job offer and renewed thereafter. Recognized equivalents must be current at time of application and successfully renewed by the applicant thereafter.

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