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Customer Service 1 - Full Time

Pilot Freight Services - Streetsboro, OH

Posted on 07/26/21 (Ref: OHcBYaIHei)

Customer Service 1 - Streetsboro, OH - Pilot Freight Services

Pilot Last Mile is seeking a full time Customer Service 1 Agent to work out of our Cleveland Station, located in Streetsboro, OH location. The hours for this position will vary. Must be available to work weekends.

  • Frequent and accurate communication to customer, cartage agents, and other station and company personnel.
  • Provide rate quotes on shipments
  • Track & trace shipments progress and resolve any problems
  • Coordinate recovery and delivery schedules with various cartage agents and reliably relay information to all parties concerned in a timely manner
  • Update customer sheets

  • Must have some Customer Service background
  • Must be detail-oriented
  • Must have excellent computer and communication skills
  • Must have the ability to multi-task in a high-paced environment

Customer Service 1 - Streetsboro, OH - Pilot Freight Services

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