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Customer Service 1 - Full Time

Pilot Freight Services - Oak Creek, WI


Posted on 07/31/21 (Ref: WIAqIaoc28)

Customer Service 1 - Oak Creek, WI - Pilot Freight Services

Pilot Freight Services is seeking a Customer Service Representative for our Milwaukee Station, located in Oak Creek, WI. The hours for this position are Monday through Friday, 8am - 5pm

Responsibilities:
  • Frequent and accurate communication to customer, cartage agents, and other station and company personnel.
  • Provide rate quotes on shipments
  • Track & trace shipments progress and resolve any problems
  • Coordinate recovery and delivery schedules with various cartage agents and reliably relay information to all parties concerned in a timely manner
  • Update customer sheets

Qualifications:
  • Must have some Customer Service background
  • Must be detail-oriented
  • Must have excellent computer and communication skills
  • Must have the ability to multitask in a high-paced environment


Qualifications

Skills

Preferred

Customer service experience

Some Knowledge

Behaviors

Preferred

Team Player: Works well as a member of a group

Motivations

Preferred

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School or better.

Qualifications

Education

High School or better.

Customer Service 1 - Oak Creek, WI - Pilot Freight Services


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