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Operations Agent 3 - Full Time

Pilot Freight Services - Charlotte, NC

Posted on 08/01/21 (Ref: NCqwc7WfkM)

Operations Agent 3 - Charlotte, NC - Pilot Freight Services

Pilot Freight Services is seeking a full-time Outbound Operations Agent to work for our Charlotte station located in Charlotte, NC The hours for this position are Monday - Friday 11:00 AM - 8:00 PM

Essential Functions
  • Routing of Outbound freight both Air and Ground
  • Prepare documents for Air shipments to ensure airline cutoffs are made
  • Provide general customer service
  • Answering phones and responding to emails, properly and in a timely manner.
  • Ensure the warehouse staff is correctly labeled and loading the freight onto the correct trucks.
  • Accurate data entry, and tracking/tracing of shipments.



Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Loyal: Shows firm and constant support to a cause
Dedicated: Devoted to a task or purpose with loyalty or integrity


Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Self-Starter: Inspired to perform without outside help
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals


High School or better.

Licenses & Certifications

Driver License


Using Computers Advanced
Detail Orientated Advanced
Decision Making Skills Advanced
Accuracy Advanced
Adaptability Advanced


2 Years

Operations Agent 3 - Charlotte, NC - Pilot Freight Services

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