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Customer Service 1 - Full Time

Pilot Freight Services - Humble, TX


Posted on 08/01/21 (Ref: TXSKEtkJCO)

Customer Service 1 - Humble, TX - Pilot Freight Services

Pilot Freight Services is seeking a full time Customer Service 1 Representative to work in our Houston, TX Station, located in Humble, TX. The hours for this position are Monday through Friday. 0800 am - 5:00 pm

Job Summary:
  • Frequent and accurate communication to customer, cartage agents, and other station and company personnel.
  • Provide rate quotes on shipments Track & trace shipments progress and resolve any problems
  • Coordinate recovery and delivery schedules with various cartage agents and reliably relay information to all parties concerned in a timely manner
  • Update customer sheets Qualifications:

Qualifications
  • Must have some Customer Service background
  • Must be detail-oriented
  • Must have excellent computer and communication skills
  • Must have the ability to multi-task in a high-paced environment.
  • On Call Rotation Required.


Qualifications

Behaviors

Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

High School or better.

Skills

Being Thorough Novice
Attention to Detail Novice
Ability to Work Under Pressure Novice

Customer Service 1 - Humble, TX - Pilot Freight Services


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