Pilot Freight Services is seeking a full time Customer Service 1 Representative to work in our Houston, TX Station, located in Humble, TX. The hours for this position are Monday through Friday. 0800 am - 5:00 pm
- Frequent and accurate communication to customer, cartage agents, and other station and company personnel.
- Provide rate quotes on shipments Track & trace shipments progress and resolve any problems
- Coordinate recovery and delivery schedules with various cartage agents and reliably relay information to all parties concerned in a timely manner
- Update customer sheets Qualifications:
- Must have some Customer Service background
- Must be detail-oriented
- Must have excellent computer and communication skills
- Must have the ability to multi-task in a high-paced environment.
- On Call Rotation Required.
Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
High School or better.
Being Thorough Novice
Attention to Detail Novice
Ability to Work Under Pressure Novice