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Customer Service 1 - Full Time

Pilot Freight Services - San Leandro, CA


Posted on 08/04/21 (Ref: CA2e8Uq187)

Customer Service 1 - San Leandro, CA - Pilot Freight Services

Pilot Last Mile is seeking a full time Customer Service Representative to work for our San Leandro station, located in San Leandro, CA. Must be available to work nights and weekends.

Responsibilities:
  • Frequent and accurate communication to customer, cartage agents, and other station and company personnel.
  • Provide rate quotes on shipments
  • Track & trace shipments progress and resolve any problems
  • Coordinate recovery and delivery schedules with various cartage agents and reliably relay information to all parties concerned in a timely manner
  • Update customer sheets

Qualifications:
  • Must have some Customer Service background
  • Must be detail-oriented
  • Must have excellent computer and communication skills
  • Must have the ability to multi-task in a high-paced environment

Customer Service 1 - San Leandro, CA - Pilot Freight Services


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