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Last Mile Manager - Full Time

Pilot Freight Services - Harrisburg, PA


Posted on 08/04/21 (Ref: PAW6iKcziP)

Last Mile Manager - Harrisburg, PA - Pilot Freight Services

Pilot Last Mile is seeking a full time Manager to work for our Steelton Station, located in Harrisburg, PA. Varying hours and must be available to work nights and weekends.

Responsibilities:
  • Responsible for all billing, accounts payable, and accounts receivable.
  • Maintains warehouse inventory integrity in company-run facilities.
  • Oversees recruiting, processing, and performance of Independent Owner/Operators.
  • Develops and maintains relations with vendors.
  • Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims.
  • Oversees in-home delivery for customers.
  • Maintains monthly operating reports that include statistics and customer service scores.
  • Attendance and Punctuality are essential functions of the job.
  • Directly supervises Assistant Managers, Supervisors and hourly on-site staff who handle day-to-day operations in material handling, shipping, receiving, warehousing, order processing and delivery.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Qualifications:
  • Third-party logistics and/or home furnishings industry background strongly preferred.
  • Excellent Communication/Customer Service skills
  • Positive Attitude and ability to work with others
  • Excellent problem-solving skills
  • Proven Leader with ability to lead a team
  • Self-Reliant and Self-Motivated to exceed survey scores goals

Last Mile Manager - Harrisburg, PA - Pilot Freight Services


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