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Customer Service 2 - Full Time

Pilot Freight Services - Glen Mills, PA

Posted on 09/20/21 (Ref: PAm68M2pwr)

Customer Service 2 - Glen Mills, PA - Pilot Freight Services

Pilot Freight Services is seeking a full time Customer Service Representative to work for our Corporate Office located in Glen Mills, PA. The hours for this position are Monday through Friday, 08:00 am - 05:00 pm.

  • Monitoring a high volume of air/ocean export/import shipments from time of pick-up through to delivery.
  • Position requires working with Pilot stations, gateways, and international partners to expedite shipments, avoid delays, and resolve operational issues.
  • In addition to operational admin duties and other job related duties as required by International Ops/Pricing Manager.

  • Minimum 3-5 years international operations experience required.
  • Must have excellent customer service and verbal/written communication skills to interact with a wide range of personnel.
  • Organizational, multi task and problem solving skills a must to meet the demands of the position.
  • Knowledge of Excel preferred.

Customer Service 2 - Glen Mills, PA - Pilot Freight Services

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