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Assistant Manager - Last Mile - Full Time

Pilot Freight Services - Colton, CA

Posted on 10/17/21 (Ref: CAoZyuULOv)

Assistant Manager - Last Mile - Colton, CA - Pilot Freight Services

Pilot Last Mile is seeking a full time Assistant Manager Last Mile to work for our Colton Station, located in Colton, CA. The hours for this position vary. Must be available to work weekends.

  • Develops and maintains relations with vendors, stores, independent contractors.
  • Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims.
  • Dispatches trucks using GPS technology.
  • Oversees in-home delivery for customers.
  • Maintains monthly operating reports that include statistics and customer service scores.
  • Oversees Customer Service Representatives and Routers.
  • Attendance and Punctuality are essential functions of the job
  • Directly supervises hourly on-site staff who handle day-to-day operations in data entry, customer service, order processing and delivery.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems

  • Flexible work schedule
  • Must be Self-Motivated to work with little supervision
  • Excellent Attendance record
  • Positive Attitude and ability to work with others
  • Good Communication Skills
  • Excellent Customer Service Skills

Assistant Manager - Last Mile - Colton, CA - Pilot Freight Services

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