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Dispatcher - Full Time

Pilot Freight Services - Elizabeth, NJ


Posted on 10/18/21 (Ref: NJkJaieTak)

Dispatcher - Elizabeth, NJ - Pilot Freight Services

Pilot Freight Services is seeking a full-time Outbound Operations Dispatcher for our Newark Station in Elizabeth, NJ location. This position is hands-on and detail orientated.

JOB SUMMARY:

Directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also work as a liaison between customers, drivers, and management.

REQUIREMENTS:
  • Dispatch drivers for US domestic deliveries and expedited service
  • Rate and route Domestic Outbound traffic
  • Prepare, route and cut air bills and manifests
  • Assign routes to drivers and owner-operators
  • Coordinating recovery and delivery manifests for multiple drivers
  • Help research and resolve operations problems
  • Develop and maintain excellent customer service to internal and external customers
  • Coordinate with Warehouse/Operations to ensure shipments are received / delivered and all documentation has been accounted for on a daily basis
  • Ensure all outbound shipments are properly labeled for delivery
  • Communicate constantly with other stations and update the system with status of shipments
  • Light dock work a few hours a week, when time allows
  • Other duties as assigned.
  • Must be able to multi-task, be organized, efficient, accurate and accountable to job responsibilities

PHYSICAL REQUIREMENTS:

This is a clerical administrative position in a professional office setting. The employee is frequently required to sit, stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required.

QUALIFICATIONS:

• Must be extremely detail-oriented, multi-tasking is a must

• Strong verbal and written communication skills are required to handle multiple tasks

• Must be computer literate and capable of using multiple applications

• Prior air freight forwarder or other transportation experience desired

Qualifications

Behaviors

Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Experience

2 year(s): Experience with routing airfreight domestically

Dispatcher - Elizabeth, NJ - Pilot Freight Services


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