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Billing Associate 1 - Full Time

Pilot Freight Services - Carson, CA

Posted on 10/24/21 (Ref: CACR8pcXyb)

Billing Associate 1 - Carson, CA - Pilot Freight Services

Job Summary

Manage Special Billing invoices through the Pilot LIG application. Ensure all back-up/requirements are provided before invoices are sent out to the customer. Generate a PN for any missing back-up/requirements. Manage customer coding for new accounts or billing change forms

  • Code customer files in LIG
  • Generate Invoices as required
  • Track Inbound Containers and ensure partner invoices are received in a timely manner
  • Manage and schedule container appointments
  • Manage Special Billing Inbox by answering inquiries and completing requests
  • Update procedures and work instructions in the QMS as needed to reflect current processes
  • Respond to emails and phone calls in a timely manner
  • Other duties as assigned

  • Detail oriented, capable of carrying out a given task with all details needed
  • Team player
  • Strong ability to work independently
  • Excellent phone and customer service etiquette
  • Goal Oriented
  • Moderate understanding of Excel

  • High school or equivalent education required
  • Bachelor's degree a plus

  • 1 years of experience in a billing associate role


This is a clerical administrative position in a professional office setting. The employee is frequently required to sit, stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required. Position may require to work remotely at times.


The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. For some locations, employees may be exposed to ambient weather conditions.

Billing Associate 1 - Carson, CA - Pilot Freight Services

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