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Customer Service 2 - Full Time

Pilot Freight Services - Glen Mills, PA


Posted on 12/01/21 (Ref: PAMLAf0lGb)

Customer Service 2 - Glen Mills, PA - Pilot Freight Services

Pilot Freight Services is seeking a full time Customer Service Representative to work for our Corporate Office located in Glen Mills, PA. The hours for this position are Monday through Friday, 08:00 am - 05:00 pm.

Responsibilities:
  • Monitoring a high volume of air/ocean export/import shipments from time of pick-up through to delivery.
  • Position requires working with Pilot stations, gateways, and international partners to expedite shipments, avoid delays, and resolve operational issues.
  • In addition to operational admin duties and other job related duties as required by International Ops/Pricing Manager.

Qualifications:
  • Minimum 3-5 years international operations experience required.
  • Must have excellent customer service and verbal/written communication skills to interact with a wide range of personnel.
  • Organizational, multi task and problem solving skills a must to meet the demands of the position.
  • Knowledge of Excel preferred.

Customer Service 2 - Glen Mills, PA - Pilot Freight Services



Effective August 18, 2021 Pilot will be mandating that all new hires are vaccinated against the COVID-19 virus before starting work at any of our locations.

Our definition of fully vaccinated for purposes of new hire is as follows:

In compliance with CDC guidelines, individuals will be considered fully vaccinated and eligible to begin work as follows:

  • 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
  • 2 weeks after a single-dose vaccine, such as Johnson & Johnsonís Janssen vaccine


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