New search | Similar jobs | All Pilot Freight Services Jobs

Air Export Agent - Full Time

Pilot Freight Services - Bolingbrook, IL

Posted on 01/22/22 (Ref: Northlake, IL)

Air Export Agent - Bolingbrook, IL - Pilot Freight Services

Pilot Freight Services is looking for an Experienced Air Export Operations Specialist to work in our Northlake, IL office. The hours will be from 8 AM to 5 PM. This is not a remote role.

**Resume must reflect Air Export experience to meet job requirements**


To be the primary interface between Pilot Freight Services, customers, sales, system operations, partners and vendors. To provide quality customer service, while meeting company policies and procedures.

  • International ocean / air bookings and tracking and tracing
  • Providing General Customer Service
  • Completing proper paperwork
  • Troubleshoot and overcome operational challenges and proactively communicate with clients regarding the status of their freight shipments
  • Adhere to TSA /KSMS and other government regulatory compliance standards with regards to booking and routing of all shipments


  • Have a least two years of experience as an International Operations Agent
  • Must be able to work in demanding, high-volume position
  • Be able to multi-task and have precise attention to detail
  • Must be computer literate
  • Possess good verbal and written communication skills
  • Be able to interact with carriers, co-workers, and our handling agents
  • High school diploma or equivalent; BA Degree preferred

  • Deep understanding of Microsoft Office
  • Capable of carrying out a given task with all details necessary to get the task done well
  • Works well as a member of a group
  • Excellent customer service skills
  • Ability to Multitask
  • Reach truck forklift experience is a plus
  • Pallet Jack experience is a plus
  • Self Starter

  • High School Diploma or equivalent required

  • 2 years experience required


This is a clerical administrative position in a professional office setting. The employee is frequently required to sit. Occasionally stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required. Position may require to work remotely at times.

Competitive pay with benefits package, including 401K. EOE/AA.

If you are interested in this opportunity, please click one of the "Apply" buttons above. The application process only takes about 10-15 minutes.

An Equal Opportunity Employer

It is the policy of Pilot Air Freight to consider all applications for any position without regard to a person's race, color, religion, national origin, sex, age, disability, veteran status, marital status, sexual orientation or gen



2 year(s): Air Export

Air Export Agent - Bolingbrook, IL - Pilot Freight Services

Effective August 18, 2021 Pilot will be mandating that all new hires are vaccinated against the COVID-19 virus before starting work at any of our locations.

Our definition of fully vaccinated for purposes of new hire is as follows:

In compliance with CDC guidelines, individuals will be considered fully vaccinated and eligible to begin work as follows:

  • 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
  • 2 weeks after a single-dose vaccine, such as Johnson & Johnsonís Janssen vaccine

Apply Now

Please mention your saw this job on
share this job: