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Customer Service - Client Services Rep. - Full Time

Talmo & Associates - Gardena, CA


Posted on 06/20/22 (Ref: csr.59.2)

Customer Service - Client Services Rep. - Gardena, CA - Talmo & Associates

Call (855) 293-6349 to speak to someone today
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Customer service - Client Services Rep.




Importer- distribution company in Gardena is looking for a customer service representative.
The goal is to ensure excellent service standards, respond efficiently to customer inquiries
and maintain high customer satisfaction.
Ideal candidates have customer service, or account Mgt. experience **

    Location: Gardena, CA
    Pay: $18-20/hr. dep. (Benefits and bonus)
    Job Type: Direct Hire
    Schedule: HYBRID (3 days in-office, 2 days' work from home)
    Company: Import / Distributor


KEY DUTIES / RESPONSIBILITIES:
  • Manage inbound calls in a courteous and efficient manner
  • Receives orders by telephone/email and accurately enter them into the NetSuite system.
  • Follow-up on customer requests received via phone call and or email.
  • Provide support as needed to Client Service
  • Build sustainable relationships with clients
  • Fluency with the E-Commerce website and a strong knowledge of all brands.
  • Create and maintain customer login, in the E-Commerce website, with impeccable accuracy.
  • Communicate with all departments regarding timely order release, pricing and shipping requirements and any other special needs.
  • Identifies customers' needs and provides solutions and/or alternatives in a timely manner


JOB REQUIREMENTS
  • Min. 1 year of experience in a role involving extensive client contact required
  • High school degree
  • Strong phone contact and presentation skills
  • Excellent communication skills, both written and verbal.
  • Computer skills, including frequent prior use of MS Outlook, Excel and Word
  • Bilingual Spanish a plus!


Forward resume online below

Talmo & Associates, Inc. is widely recognized throughout the U.S.
as a leading Search - Staffing firm.
Services include: Executive search, Direct hire, temporary, temp and payroll services.


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Call (855) 293-6349 to speak to someone today
or
Apply Online Below!


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