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Gateway Agent 1 - Full Time

Pilot Freight Services - Chicago, IL


Posted on 06/26/22 (Ref: ILKq6Fwgo6)

Gateway Agent 1 - Chicago, IL - Pilot Freight Services

Pilot has the best employees in the transportation and logistics industry!

Essential Functions:
  • Coordinate Air export shipments by providing rates, booking (via e-mail, airline web based bookings and telephone), and tracking
  • Coordinate with Warehouse Operations to ensure shipments are received and all documentation has been accounted for on a daily basis
  • Work closely with team members to meet or exceed all customer service requirements
  • Develop and maintain positive customer relationships
  • Communicate effectively with customers, overseas vendors, airlines and team members
  • Accurate understanding of data and system entry
  • Resolve customer service and vendor issues
  • Other duties as assigned


SKILLS/COMPETENCIES:
  • Excellent interpersonal communication skills with the ability to adapt to and work within a team environment
  • Superior attention to detail and problem-solving skills
  • Ability to prioritize work in a multi-tasked, fast-paced environment
  • Must be flexible with work hours
  • Proficient typing and PC skills required
  • The ability to read speak and write in English


If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you!

Gateway Agent 1 - Chicago, IL - Pilot Freight Services



Effective August 18, 2021 Pilot will be mandating that all new hires are vaccinated against the COVID-19 virus before starting work at any of our locations.

Our definition of fully vaccinated for purposes of new hire is as follows:

In compliance with CDC guidelines, individuals will be considered fully vaccinated and eligible to begin work as follows:

  • 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
  • 2 weeks after a single-dose vaccine, such as Johnson & Johnsonís Janssen vaccine


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